Valley Veterinary Clinic

I feel very fortunate to be a client of Valley Veterinary Clinic. The care my two Border Terrier's and my Tuxedo cat receive is top drawer. The Veterinarian's on staff are simply brilliant with diagnosis and treatment. Even with routine vaccinations they go the extra proverbial mile and take a look-see to make certain my furry treasures are in good form. The Veterinarian's support staff are equally exceptional as are the front office staff. A professional and personable experience from the moment one makes an appointment. I wholeheartedly recommend Valley Veterinary Clinic to anyone who wants the very best of care for their pets here in the North Country. Guy Ayres

I used to think very highly of Valley Vet and thought their prices were very reasonable however more recently I have found that they up-charge for services and I feel they push for procedures to be done simply so they can charge for them. I will be finding a new vet and no longer recommend them. They were a much better facility under their former ownership.

I cannot say enough good things about Valley Vet. After being referred to Dr.Marcus Hetzner at his last practice I have followed him to Valley Vet (A 2 hour drive for me) This man is an absolute saint. He makes sure to answer any and all questions you have and addresses all concerns without a question, he explains everything in great detail and he never makes you feel rushed. I have had an appointment with Dr.Courtemarche as well and she was very attentive as well. The staff at the front desk is prompt in communication and the technicians are compassionate and kind. Going to the vet can be stressful but the staff members at this practice put your mind at ease the entire time. I received emergency services as I was very fortunate they were able to get us in and they presented me with the pl

I’m traveling through the area in an RV. Our dog had symptoms of Giardia. We needed a quick exam and some meds. After calling about six or seven places and getting shut out, I knew I was in the right place as soon as I walked in. These people were very human and I could tell they cared about other people and animals. Thank you so much for the friendly service and top-notch care! If you’re in the area and need assistance, I highly recommend. If you’re local and looking for compassionate veterinary services, look no further than Black River Valley Veterinary Clinic.

Use to be good now its just crap they will change your time without telling you be rude to you not say sorry then act like your the issue. Do not go here anymore completely went downhill i sent an email saying thank you for help from over year ago even though they just pointed me to the vet that helped now i go to go back for help and they mess up time and then say your problem record your calls with them they will waste your money.