Vail Valley Animal Hospital - Edwards

Let me get this straight: 1- the main reason my pet is alive and back to normal is my vet in Houston and my semi knowledge about how things should work plus my husband’s anger. 2- I forced Dr. Duncan to run a fecal test as she was not willing to do so. 3- your protocol should start with listening to patient and take action accordingly. We told her our pet had diarrhea 7 times! The first line of action should be running fecal test. 4- Dr. Duncan was telling me the result with be in 2 or 3 days after I forced her into doing fecal test. When I asked what about in house lab they said oh yeah that can work too! What the heck!!! 5- the front young white boy said he will call us in a very dismissive way after they agreed to do in house fecal test. while the result would take 15 minutes. I told h

I love taking all my fur baby’s here. They are all so nice, caring and explain everything. No matter what time of day they always are able to answer questions and I was able to take my cat midnight in as soon as they heard she got attacked. I’m so grateful for them and their services.

My cat had a benign growth on his neck that I wanted to have removed because he scratches it open regularly. The procedure involved anesthesia, removal, and stitches. Dr. Duncan was caring and thorough, and all staff members I encountered were helpful, as usual. I feel I can trust this practice to treat my cat accurately and carefully.

One of the best veterinary experiences we’ve ever had—and that’s saying a lot. Our dog has multiple medical issues and is currently undergoing chemotherapy for cancer, so we are very particular about his care. While in Vail for our wedding (having traveled from out of state), our dog spiked a fever just two days after arriving. Vail Valley Animal Hospital in Edwards immediately got us in and quickly coordinated with his oncologist in Seattle to determine the best treatment plan. Their attentiveness and compassion truly stood out. They even followed up with us the next morning to ensure everything was on track and to align on the next steps for his care. We are so grateful for the incredible team here and for the comfort they provided during such a stressful time. Thank you for helping De

Avoid this clinic. Had an emergency while in vail! The worse experience ever! This business run and thrive only based on money no care so avoid it. I had no problem paying however: -they wanted to take Xray from the beginning -they gave us two different probiotics only while I tell them my pet had been having diarrhea and committed a lot. -they kept wanting to get Xray and abdominal ultrasound without checking fecal first. -they had told me they have to send the sample to outside lab and for inside testing -I had to fight a lot and whole lot more ... Dear Dr. Duncan, this is not the way to treat and provide care! My problem was not money but I did not want to skip the first steps and jump into taking Xray as I had to put my little dog under! I am myself a provider this is not how you wa