Unleashed, The Dog & Cat Store at City Market, Downtown Raleigh

I love Unleashed and the entire staff working at the downtown location. They are very knowledgeable about all of their amazing products. Claudia, Sydney, and Oliver are always very attentive and ready to help customers, and they also make everyone feel very welcomed every time. This place is truly one of a kind pet store with a great assortment of products and amazing prices. I recommend this store 100%.

Whatta treasure! Hands down the pet store in the great state of North Carolina. It’s hard to put my gratitude for Unleashed into words but their contribution to Raleigh’s culture makes it more than worthy of an attempt. Their downtown accessibility is a cornerstone for pedestrians in a car-dependent city, allowing consumers to avoid buying from big corporations simply based on accessibility, all while contributing to the local economy. Huge plus in my book! I could rant and rave about their staff until we’re both sick of me talking. Not only are they knowledgeable - but they are so kind hearted! The friendly atmosphere and unique inventory sometimes inspires me to go in for goodies even when my cat is well stocked. Thank you for improving my cat’s quality of life and mine. There’s so man

Where to begin!? This store is AWESOME! The Asst Manager I just can't praise enough in this space. EVERY question I had, she answered with patience and exemplary product knowledge. The store is MUCH larger than I initially thought. There's even a self-service wash for your babies! An hour for $15 is beyond reasonable. Add another $5 for a second pet! I was a "Crazy Pet Dad" and this place has products unfamiliar to me. The nutrition options were varied and impressive. Many of the products are made locally including some REALLY awesome aromatic candles! They are larger than I expected with 11 locations in North Carolina, but it's a Mom & Pop business which I personally LOVE! They were aware of various market recalls, but already carried NONE of those products. And there's the absolute CUTES

Claudia always goes above and beyond. She is so attentive and always greets me by name. She genuinely remembers her customers, and it makes the shopping experience feel personal and welcoming. I bring my foster dogs in often, and she’s always so kind to them, offering treats and free samples. It’s such a thoughtful touch and means a lot. She never fails to amaze me with her caring nature, and it really shows in her work ethic. Thank you, Claudia!

Full and cozy pet shop. Super knowledgeable and kind employees. They carry Fromm! Loved learning from the young lady, her little black dog was a sweetie too! Definitely passing by here when I’m downtown.