Universal Kennel Club

I registered my 2 dogs with ukc.they were quick and simple. The lady i have spoken to did return my phone calls and my text.the lady was very nice to me and explain to me how ( ukc) works.

I have been raising UKCI rat terriers for over 30 years. Have always enjoyed dealing with the Universal Kennel Club.

I made a mistake on my litter registry papers and the staff was able to handle my paper work correction over tbe phone. Tbey were very helpful

When I do get in contact with someone, after days of trying, they have been nice on the phone. They need to hire more people because their turnaround time and communication is terrible. Wish I never purchased my dog with UKC. Unfortunately, she came this way and I've been trying to get my paper for weeks. On top of that, i paid for 3 day delivery and im going on day 9. Waiting to hear back so I could get my money back. Good luck hearing back.

I have already been calling non-stop and have left so many voicemails in regards to getting my paperwork done for my new addition pup.. Never again getting a UKC puppy, the "oh so busy" excuse is beyond rediculous.. They need to hire more people, a pandemic should not affect a company this bad.. Especially when there's already great alternatives of working from home. The one time I did speak with the lady, she seemed very sweet and caring, it's just a shame there is no response time whatsoever.