Super Star Mobile Grooming

I was happy with this grooming company until this visit. I had my two mini Goldendoodles, Ginger and Sonny, groomed on Saturday the 31st after my previous appointment was canceled. Since they don’t service the Homestead area, I drove to Cutler Bay. I explicitly asked for a teddy bear cut and a trim—not too short. What my dogs received was a low possum cut that looks nothing like what was requested. I also clearly stated not to cut their eyelashes, and they were still cut. The grooming was rushed and careless. When I called Monday to give feedback, I was told the groomer was one of the “faster” groomers—which now makes perfect sense. My dogs are my pets and my children. This was unacceptable, and I will be finding a grooming company that actually listens, takes their time, and delivers c

On Wednesday, October 1st, I booked a grooming appointment for my chihuahua and my other dogs. My chihuahua, Hercules got a shave and he has always been getting shaves for years now because he sheds a lot. I let the groomer, Evelio know that Hercules is sensitive because he is 15 years old and has joint pain. After I got Hercules, he seemed fine and the shave look good. However, 2 days later, my family noticed puss coming out on his back. We cleaned it and under the puss was an open skin lesion. The next day, the skin lesion got bigger and the puss was progressively getting worse. I decided to then take Hercules to the vet because it was spreading and he was in pain. The vet had immediately told me it was hotspots and that it was caused by the poor grooming. Evelio was too harsh with him

They don’t even deserve a star. My Maltese mix puppy was groomed by Super Star Mobile Grooming on 12/21/25 by a groomer named Luis. She was returned to me with uneven coat all over her body. Her white coat was visibly dirty, making it clear she was not properly bathed. Instead, it appeared that she was simply sprayed with perfume and returned in poor condition. Luis stated that his clippers were not working properly, which I advised was not my concern as I paid for a complete grooming service. He asked for permission to correct the imperfections, but I declined and contacted the company to speak with a supervisor. I spoke with someone named Jerisa (spelling may be incorrect), who stated she was sending someone more experienced. When the second groomer arrived, he apologized and informed

I called for a service and have had appointment date right away.Juan came down my baby super fast. The quality and care was amazing. The past groomer always leave scars on my doggy. I will definitely use them from now on. Highly recommend them.

They never disappoint. I had my babies groomed today and I am super happy with the results. They come on time, same day appointments, good service, economical prices. I highly recommend.