Sudsy Mutt

I am extremely disappointed with my experience at this groomer. After my dog’s appointment, she had visible sores on her back and was clearly in pain. Every time I tried to pet her, she would flinch and crouch down as if it hurt. This behavior is completely out of character for her and continued for days after the grooming. No dog should leave a grooming appointment injured or sore. I trusted this business with my pet’s safety and well-being, and that trust was broken. I would not recommend this groomer to anyone who cares about their dog being handled gently and responsibly. As you can see in the photo, there were about 10 visible sores on her in total (although they did began to heal).

We had a horrible experience today at Sudsy Mutt. We have been using Sudsy Mutt for a year and always enjoyed the friendly staff there. We are very easy going and can understand mistakes. Today we brought our dog home after getting groomed and noticed they completely chopped up the hair on his ears (his ears are always nice and fluffy which everyone loves). We called to find out what happened and the owner Leslie stated that she did not touch his ears at all. We tried sending pictures but she said that she does not accept pictures. So we drove over to show them what happened. Leslie did not come out to see for her self. They ended up refunding just the tip we left but will not refund the entire amount of the grooming. We pay good money for a good grooming and did not receive that. If Lesli

My basset hound smelled so good when I picked her up and I can tell she felt real pretty. Super soft too. Thanks! You’ve made a regular out of me. I was scared about the no cage thing at first because my dog is so friendly

I had the absolute worst experience here today! We’ve been bringing our dog, Duncan, here for a year! When I dropped my dog off, it was a complete mad house there. Dogs running around in the back so much commotion. When I picked him back up, it was even worse and someone was trying to drop their dog off at the same time. The phone was ringing and the groomers/front desk staff were yelling at each other about who was going to pick up the phone. Just wanted to get out of there. Left my 20% tip and headed home. Shortly after getting in the door, I noticed that our poor Leonberger was absolutely hacked in the most terrible way! He had the most luxurious ears with all the flouf! It was all gone. Chopped to shreds. I was so upset and called Sudsy Mutt to see what happened. I was able to talk to

Leslie our groomer is absolutely amazing with my girls. They love being with her and they always come home looking amazing. Every employee here loves my girls and takes great care of them. I never Worry about them when I leave them there and look forward to every appointment. ♥️♥️