Ruby's Rescue And Retreat

This review is long overdue and I apologize. About 5 years ago i adopted a little dog from this rescue. But I want to honor this rescue for accepting little Diana into their rescue home. The heart of the caretaker is amazing. It was obvious little Diana had been on the streets for a long time. She was a senior dog. I met little Diana after she had been cared for and cleaned up. If I could name her any other name it would have been Courage or Determined. We called her Princess Diana. She had obviously been hit by a car or bike or something because her collar bone had healed completely whacked out and her nails needed continued work and she was nearly blind due to some eye disease and large build up that occurred if not kept clean daily. After about a week of not cleaning her eyes she could

It is incredibly rude to not even respond to individuals who express interest in adopting a pet and spend the time to fill out their tedious application with references. Like me, I’m sure most people spend hours of searching before they put in a single application, and they may even stop searching in anticipation of a response. You are then holding these people up when they could be saving an animal elsewhere due to your lack of common courtesy. There is literally absolutely no excuse for not responding. How long does it take to simply say “pet no longer available, disqualified for…., etc” After filling out applications for several shelters who claim to want to find a home for as many pets as possible due to overpopulation, I got tired of no responses or getting approved and dealing with

Very poor communication, it's too bad! I praise what they do, however when they continue to post a dog, and the poor reply is a real turn off. I drove to Toledo Ohio over a year ago for a rescue, and we were looking for a companion and believe they had the perfect dog, we went well and beyond to contact them! And absolutely no response, to see the dog was adopted by a former client. That is fantastic, in the long run but at least say! And communicate.

We found our sweet Henry (aka Trigger) at Ruby's Rescue and Retreat - thank goodness! They take such good care of the animals until they find their forever homes. They share accurate information about the health of their animals and make sure that the families are off to a good start. Thank you, Ruby's Rescue!

The people who work here are rude! It is absolutely saddening to read these reviews and see how many people attempted to save these dogs to which this rescue did not even give them the time of day. I have had contact with them and everyone who runs is it so rude. To all the people who don't get responses, know there are other shelters out there who will respond with kindness.