Red Rock Kennels

I left you a voicemail on the day we were supposed to drop off our dog. My Husband had made arrangements with your company to care for our Boxer several weeks ago. On Thursday, 7/25/24, He drove up to your kennel place to drop off our dog . Your website says that you are open from 8 am to 12 on Thursdays then close until you reopen @2:pm. My husband was up at your place @ 10am and hung around for an hour repeatedly calling you and knocking on your door. There was a car in the driveway, he could hear dogs barking and no one answered the door or phone. We were leaving for Ireland by 2:30pm and have never experienced such disregard and rudeness from a business. You wasted our time and almost made us miss our flight. What a ridiculous, pathetic and disgusting way to operate a business . PLEAS

I called this place the day of thinking there'd be no way they could accommodate my dog for 3 days with such incredibly short notice. There was no answer, but the woman who owned it called back almost as soon as I hung up. Amazingly they did have space so we took the chance and left her here instead of our usual place. One of the reviews said they're not fancy, but their dog came back happy. This is very accurate. It's not a huge place, but my dog seemed to really like the woman who was working with her the day that we picked her up. My dog is scared of people (but loves other dogs) and she got right up in the face of her new human playmate to give her kisses as we left. My dog has come home exhausted and happy to be home after using certain kennels, but she came home as her usual self aft

Friendly staff welcomed us and took care of our pets while on vacation. Kennels appeared clean and bedding was provided by Red Rock. Two play runs are included and dogs rotated based on amount of dogs. Price for boarding was comparable to other kennels in the area. Grooming was available for an additional cost, but was more expensive than other locations. The overall cost is the only thing preventing a 5-star rating.

Very caring staff and extremely reasonable price. It's not fancy, but I know my dog is well cared for and the staff really do love the animals they see on a regular basis. My dog always goes a little bonkers when she sees us pull into the driveway because she likes being boarded at Red Rock.

As someone who has never expended the energy to write a review online, this extremely dissatisfying experience was worthy of my time. After over a dozen happy visits to Red Rock Kennels, our last visit will be the final one. Our stay began upon drop off with Nancy smoking outside of the facility and asking us to tie our dog outside rather than her coming around to check him in. After our discomfort with this, as we would never just leave our dog outside, she showed a less than pleasant attitude, but nonetheless allowed us to check him in. Upon pickup a couple of days later, Nancy said that I was rude to her and when I asked her how, she said that I had "butt dialed her a few times". I checked my phone register and explained that I had never "butt dialed" her, but instead of accepting this,