Rainbow Reptile Store

I would complement this business first with their fast and detailed replies to messages with customer service team. I also visited the store. The street is kinda narrow, but not difficult to find parking. The retail store is clean, no foul odor. Staffs are super friendly and helpful. Price are unbeatable in Southern California. I will definitely come back for food and supplies for my Crested and Leopard Gecko and I recommend this place!

Worth the drive! Best live mealworms + great service (Rainbow Reptile Store) I’m so happy (and honestly lucky) to have found Rainbow Reptile Store. A friend referred me here, and now this is the only place I want to buy live mealworms for my birds. The mealworms here are alive, chubby, active, and healthy, and my birds absolutely love them. The staff is professional, respectful, and honest, and the customer service is excellent. I used to buy mealworms at a store near my home, but the mealworms there were often skinny and there were many dead mealworms in the container. The staff there was also rude and unprofessional. I would rather drive 1.5 hours round trip to Rainbow Reptile Store than drive 5 minutes to the store near my home, because the quality and service here are that much bet

Used to be reliable and provide good quality worms. Last month there is no more medium size meal worms. I have asked weekly and staff keep saying maybe next week. I have spent $176 buying "small" worms which is same price for same number as medium sized worms but half the volume. Furthermore, the delivery services even using next day UPS, is so bad my last order of $75 worth of worms were dead.

I will not use this company again! Slow, unreliable, low inventory. Unable to meet customer expectations. Gives incorrect information regarding shipping and dates. Do not order live bugs from them. You had problems with two of my orders. FedEx was not down. No excuses.

No need to look further for feeders, supplies and fantastic customer service! This is my go-to place for mealworms, fruit flies and roaches. I even got a few pet anoles (adorable) from them😁 Everything always arrives as advertised and 100% alive and healthy. Customer service goes above and beyond even when it was my mistake in ordering! They are easily reachable whether it be on the phone or in a text. They have truly been there for me as a customer every time I had questions or needed to make changes. Highly recommend!!!