Quad-County Veterinary Clinic

Happy, happy, happy! My wiener is high anxiety and needs TLC. He got it here and so did I! This was our first visit to this office. Couldn’t be more impressed with Doc and his staff. He took time with us to calm both myself and my dog and get to know us a little. My concerns with a health issue were resolved and I look forward to returning as needed in the future. His staff went above and beyond as well. Personal customer service is hard to come by, but not here. Nicki and Heather were friendly from the get-go. Nicki helped put us at ease knowing my dog was anxious. Our appointment was early and my dog had not had his morning constitution yet- until he decided to do it right there in the waiting room as we were checking out! I stepped in it unknowingly. Heather saw and came out and cheerfu

called for records and the lady who answered the phone was extremely rude. Not sure why when all I did was ask her to do her job. If she can’t be nice to clients, she simply shouldn’t work with them.

The lady I talked to was very rude about there not being a vet till monday even though it was friday and they were open. She just said my pet had to either die or wait til monday with zero empathy and just plain not caring, she wouldnt even look at it saying "its not her job".She honestly needs training on customer service and empathy/sympathy courses. Why are you even open if there is not a vet to help people and you just have rude workers who have attitude and want you to leave their place of business. Will never go here again after the customer service I experienced and i recommend everyone else to do the same unless its an a emergency and even then they wont help you.

I was so impressed with this Vet!! They got me in quick when my puppies needed to be seen and worked well with them. The staff were very friendly and good with my kids and pups! The price was amazingly reasonable! I will definitely be using them again

First visit we moved from lee summit. Was happily surprised. Very friendly even though my map was showing me the alley way and thought I am lost. I called very friendly answered the phone. My dog didn't get anxious in our visit. They were very kind. Dr. Johnson spent time asking about her and how we moved to Leeton. I felt right at home. I highly recommend the clinic. Thank you, Russ, Mary & Baby Girl DiMaggio