Proud Pets Boutique and Grooming

We tried this place because they advertised that organic products are used in grooming but now that is not the most important thing to me anymore. I've gone to several other groomers over the years and never has anyone ever needed to muzzle my dog but this place did. Without asking me if she had a heart condition where a muzzle could be fatal if used. And ever since this visit, she won't let anyone touch her left paw. It takes coaxing to even clean or trim it and the much gentler groomer we usually go to expressed that they were very concerned and didn't want to hurt my dog. I do NOT recommend. Find somewhere else - don't put your pup through the stress of this place.

Best grooming shop in the Valley! Diego and his team have been caring for my beloved dogs for over 10 years, and I wouldn’t trust anyone else with them. They’re not only incredibly skilled and precise with every groom, but also genuinely gentle and loving with the animals. Whether it’s a routine trim or a full spa day, they always take their time and treat each pet with the utmost care. If you’re looking for experienced, compassionate, and consistent groomers, give them a try—you and your furry friend won’t be disappointed!

I love this place! Diego is SO AWESOME! He cares tremendously for the well being of each animal. Overall a fantastic & well experienced groomer. I don’t have any pets, but a few dogs I’ve cared for, with the owners approval, I was able to bring here & the owners were more than satisfied with their fur babies! One of the dogs was even a senior Saint Bernard who would sometimes soil herself in her sleep and just needed a safe and thorough bathing, and Diego did fantastic. I trust him 100%. Also did an awesome job coloring my sisters dogs hair!! I wish I got a better picture though

This business is bad. Please, I cannot stress this enough. Stay far away. I brought my little girl in for a nail trim and tooth brushing. He said it will be around $50 or $60. I showed him his webpage that says the entire set, for everything, a shampoo, a nail trim, a gland expressing, etc. was $35. He looked at it, on my phone right in front of him, and he was embarrassed. He tried to laugh it off: "Oh, that page is eight or nine years old." Hmm. Now I am suspicious. I asked him to write down exactly what will be done, and how much it will cost. He starts to get angry: "Why, what are you going to do? Are you going to pay upfront?" I said of course, but I need everything in writing - with time, dates, expected time to finish, cost, you know, a receipt. A contract. Now his face turns as

Do not go here. They are inconsiderate, rude and unsympathetic. Prices are good but that’s about it. They cut my dogs nail too deep and instead on letting me know they sent the dog home with me only to realize once we got home. After 6+ hours of bleeding I took my dog to the vet. They vet informed me that the groomers did a horrible job and recommended I never take my dogs there again. When I called Proud Pet Boutique to voice my concerns the representative on the phone told me that the nail is supposed to bleed. Which is obviously not true. He then tried blaming the bleeding onHe then told me I was insane for asking them to refund their bill and then hung up on me. Please if you care for your animal at all DO NOT take them here.