Pratt's Pets - Glendale

What a wonderful surprise I had when I visited Prat’s Pets last week. I had driven by many times not knowing the wonderful chicks, chickens, goats, pigs, peacocks and many more! Very clean cages and happy animals.

I visited Pratts Pets for the first time recently, and I have to say it was a really interesting store. Walking in, I was immediately impressed by how many different animals they had available. It was very cool to see the variety of species all in one place, and it made the visit feel more like an experience rather than just a quick shopping trip. They carry a wide range of items as well, from food and supplies to cages and accessories, which makes it a convenient place for pet owners. The store itself does feel a bit crowded, but it was also very busy at the time, so that is understandable. With so much inventory and so many animals, it is easy to see why the space can feel packed. Despite that, everything seemed well organized, and there was a lot to look at, which kept things interesti

El lugar es excelente pero hay algunos trabajadores que te atienden de mala gana como sino nos isieran un favor …. The place is excellent, but some of the employees are stupid. Today they didn't want to sell me any chicks. The two people I asked told me to go away. Today, January 14, 2026, I went there around 2:00 PM.

“the customer service was horrible I came in today for assistance and asked a staff member with red hair for help. She continued walking as if she didn’t hear me. Another employee eventually helped me, but he was rude. When I went to check out, there was no one at his register. As we were walking toward his line, he saw us coming but chose to help someone else who walked up after us. I felt overlooked and disrespected. I’d appreciate this being addressed.”

Poor customer service . On 12/01/2025 around 1:45pm I visited the shop as normal I had to buy animals food and 2 birds that I saw there . I asked for help and one of the front desk responded ( young boy)and we went to the birds cage and I was explained to him I need 2 birds male and female, once I start to choose the birds that I like he turned irritated and angry to me like (don’t talk or tell what do you want) then I was looking on him and I said are you serious, is this the way now you guys treating your customers. I left the shop without buy anything . I was customer for this shop more than 10 years and I never saw something like this. I will never back again. Disrespect and treating customers like…. Not acceptable. This issue needs to be addressed.