Pine Bush Equine Services and Veterinary Hospital

So my horse came up lame, I talked to the vet through text about what to do etc. long story short I asked if she could come “put eyes on him” after 3 days of no improvement. She said “I’m right down the street I can come on my way back to the office and just look at him for you” I told her I had to work and couldn’t be there then. She said she could come anyway and she’ll call me when she gets there. She wound up doing all these crazy tests, X-rays, blocks, advanced blood work, sonogram etc etc. The bill wound up being $1500!!!!! I NEVER authorized ANY of these tests I was also charged $400 for an “emergency “ visit which I wasn’t told before hand. I literally JUST wanted her to look at him, maybe give some meds and call it a day. (My horse just needed some rest and was completely fine in

Pine Bush has been caring for my animals for many years. Today was the day every equine owner dreads when I had to make the decision to humanely euthanize my 30 yr old mare who has been in my life for 29 yrs. She is the matriarch of the herd and I wanted to allow the others to be present during her passing allowing them to witness and mourn. Dr. Lucia was understanding and accepting of this and worked efficiently to sedate our Boss mare and allow the heard to be present during her passing. I am so grateful for your understanding and professionalism. THANK YOU!

Dr. Byrne and Dr. Ward were wonderful. Very knowledgeable and took their time with no rush when working on my horse. Amanda who works the front desk makes you feel welcome, kind, and overall just lovely. Highly recommend this facility. Easy in/out with your rig and easy parking.

So thankful to have Pine Bush Equine around for the horses at my farm - the highest level of veterinary care and the most compassionate crew I know - from all the vets in the practice to the assistants and receptionist. Dr Beth Ross and Dr Mike Ross are my number one go to for surgeries, performance/soundness evaluation or a pre-purchase exam - extremely knowledgeable and thorough - and the best eyes I know!

Unfortunately the support staff makes it very difficult to deal with this practice. I called with an emergency that needed a surgical consult for an urgent surgical repair. The receptionist requested a picture to show the surgeon which is understandable. I sent the photo and never heard back. After ten minutes I called back and the receptionist gave me the run around, said no one received the photo, I reiterated that this was an emergency and I needed an answer. After having the referring veterinarian call in hopes she would get more information, we were told that there was no surgeon on staff and the surgery wouldn’t be able to be preformed for 5 days. Well unfortunately that is not how emergencies work and I took my horse elsewhere. After having such an unprofessional encounter with this