PetVet365 Pet Hospital Cincinnati/Newport

The staff here is so thoughtful and kind. Words can’t even express my gratitude for how they handled my situation and my poor sick pup. they were so diligent and did everything they could to improve the situation, thinking about me and my dog and helped me so much. They stayed late for us and made us comfortable and discussed every step of what was happening with me. I feel like I had 4 fairy godmothers for my dog. Thank you all so much. If you have had bad experiences with other vets, you will feel shocked by how elevated the experience is here. I will never forget the kindness from the staff here. You made a difference ❤️

I can’t say enough fantastic things about this place and the staff that work there……literally all of them are truly amazing and kind. They provide compassionate care to your fur baby and treat you with respect and kindness. They’ve treated several of my pets but one in particular deserves a 100 star review. I rescued a cat that was dumped and roaming for months in my woods and driveway drain with a raccoon. I caught him, took him in and found out he had FIV and needed a few surgical procedures (including neutered) to make life comfortable for him. This cat (named Garfield) needed eyelid surgery because his eyelids were flipped inward causing the hair to rub on his eyeball leading to constant eye drainage, infections, and scarring on the eyeball. In my review I’ve included some before pics,

This place is a complete fraud. My daughter took our chihuahua to get checked out for an issue which we already knew what it was. They provided no treatment and charged us $118.00 because they said it was an “emergency visit”. It was not as she’s been in this condition for a few days, and is in no pain and acting normal. It was a walk in, but their site says nothing about an emergency fee. They also claimed they had to fit my dog in but there was no one else in the business getting treatment. The office MGR flat out lied. My daughter was in a room within 5 minutes of arriving and out within 15 minutes. I will be filing a complaint today with the state’s Veterinary board because I was told on the phone by the office MGR for the $118 she would be sent home with antibiotics and some kind of

My dog LOVED being at PetVet365. He has been so anxious at other vets, he would tremble and whimper in the waiting room. Having our own room with toys and music playing was amazing! The staff and doctors were incredible, communicative, and very loving with Finn. They gave him his exam and a treatment plan quickly and let me know I can reach out to them any time. So relieved and happy to have found this place!

They have helped both of my dogs, one dog had an allergic reaction and her face swelled up in minutes. I had no appointment but they said to bring her in. She was back to normal ASAP. Everyone is very friendly and very helpful, and they follow up with texts to make sure your animal is doing okay after the visit.