PetVet365 Pet Hospital Cincinnati/Anderson

I had an absolutely wonderful experience! This was hands down the most thoughtful and cat-friendly vet visit I've ever had. The exam room itself was amazing – it was clearly designed with a cat's comfort in mind, complete with a climbing tree, toys, and even a TV playing videos of birds and squirrels. When my cat was scared, I sat on the floor with him, and the veterinarian came in and immediately joined us there. She was so gentle and patient, talking to him calmly and slowly easing into the exam. She even moved the scale onto the floor to weigh him so he wouldn't have to get on the table. One of the most impressive things was their approach to treatment. After explaining everything clearly and providing the cost upfront, they asked to take him to a different room for his shot. Their re

Hands down the best veterinary practice I have ever been to. From their follow up reminders, to the customer service at reception, to the techs and veterinarians, this practice goes above and beyond. Their text message communication is not only polite and courteous but effective and convenient. Dr. Lambert has now saved two of my dogs lives. My very first day living in Anderson Township, my dog had a bowel obstruction and we did not have established vet care as we moved from hours away, I called their office sobbing and they got me in that morning and she had surgery that afternoon. It went perfectly. They even text me a photo when she woke up, and sent her home with a certificate of bravery. They checked in throughout the entire recovery process and were so supportive. After that she be

What a fabulous little veterinarian office 😊 I had not found a vet we loved, since moving to Anderson and one of my babies just didn’t seem to be feeling well. I was able to schedule online (a fabulous thing for an introvert like myself) and all info was done over text. When we got there, it smelled so good! The treatment room was all glass and I could see everything going on (my puppy loved this too) and my Murphy and I sat on a couch (no sterile looking treatment rooms here) and the doctor came in and examined him on the floor, while she pet him! Talk about low stress! It was wonderful and everyone was so nice! Thankfully we only had some crystals in his urine and no stones and he will be on the mend soon, with the food they recommend. We have found our new vet!! 💕

Eddie, my Miniature Schnauzer, was stung by an underground nest of hornets, instantly crippling him with Anaphylaxis. His caretaker rushed him to Pet Vet 365, which was closed at the time. She pounded on the door, and they let her in immediately. The team took him to the back without hesitation and began working on him. He was limp and lifeless with a faint pulse and hardly a hint of a heartbeat. They truly worked as a team. When I arrived, I got to go to the back to be with Eddie. While I held the oxygen mask on, pet him, and told him I love him, I got to witness teamwork, empathy, professionalism, and determination. Even when things looked dire, Dr. Lambert was a consistent problem-solver. She realized that Eddie might require a plasma transfusion because his blood wasn’t clotti

We absolutely love this vet! We’ve moved all our animals here after using another vet for 16 years. They are so kind and genuinely care about our pets. The rooms are so cute and it’s awesome that you can just text them at any time to ask questions or set up appointments. They also sent me a picture of my doggy right after his surgery and kept me updated all day how he was doing. The best!