PetSuites Murfreesboro

The staff know our dog by name and take great care of him. The pawgress reports and communication are great! They are easy to contact and have a fair plan for those of us that take our dogs multiple times a month. It would be nice to have a separate door for the daily boarders or those that don’t get along with other dogs.

I had a wonderful experience here! I did not board a dog here but I did pick up a clients dog and interacted with the employees in-person and by phone for several days prior to my arrival. Michaela was so amazing, kind and helpful, and kept me informed along the way. They seemed great with the dogs and even gushed over many of them. The place was very clean and organized. They genuinely seem to care about the animals they care for, and the dog I picked up seemed to absolutely adore them as well. They had plenty of parking. They also sell many toy and treat options which was really nice to see. If I lived in the area, I would definitely board my animals with them in a heartbeat!

They dont even deserve 1 star. DO NOT bring your pet here. 3 months ago my dog was swimming over excessively to the point his pad blistered and bled. They assured me he would only swim for an hour then move on to other activities. A week later he was groomed so badly he had blood blisters on his arm pits that didnt even looked like a guard was used. His behind area was the same but, none of his other hair was short. It was normal. They did not have anyone new. This was a routine groomer. It gets better, observe pictures. It's heart breaking. I had to take my dog to the hospital because once again he was excessively swimming 2 days in a row with no surpivision of time frame. They want to say I was notified after I called them out on his pool time with a lying excuse. Stating I was o

Soooo, I call to make a grooming appointment, tell them the dog breed and that I want our dog shaved, she sheds terribly, she's an indoor dog, in perfect health, has all of her vaccinations etc. They say okay and set up the appointment. So today, we drive clear across Murfreesboro to drop her off for the appointment. Things appear to be going well. An hour later, we get a call from them saying they are unable to cut/shave our dog down as requested and still had the nerve to ask if we still wanted her bathed and nails clipped. We immediately went back and picked her up. I'm not sure how they do in terms of grooming, bathing, nails, boarding or anything else, but we can tell you that regardless of what you say or want over the phone they appear not to know what they are talking about.

We were not sure how our dogs would do with other dogs and were pretty nervous since this was the first time we ever boarded them! They did amazing and loved group play! We are so excited they seemed to have a great time and will definitely be bringing them back!