PetSmart

Wish I could give no stars. Took my puppy to get a bath and cut today. She has long curly hair so I wanted a cute short cut that would last the whole summer. While I was waiting for Rachel the groomer, to be finished with a customer picking up her dog I overheard her keep asking the lady multiple times “how does it look, do you like it?” The dog was a short haired dog do I didn’t understand why she kept asking.. I should have know then it was going to be a horrible experience. I showed her a picture of the length I was looking for which is short. She says “that’s too long.” I said no that’s short. Now my Pup has very curly hair at the roots and waves down the shaft. She said the hair was matted. I informed her it wasn’t (due to a recent at home wash brush and blow dry) and that I didn’t wa

Very easy to book appointment online. Was able to get a same day appointment. So i Took my dog here recently to get groomed. After dropping him off i looked at the reviews and became a little nervous. I was booked with Nia .However he looked great. I will be returning again.

I will literally never go to a PetSmart again. I hope the store is all go under and you never get to sell another pet again. Every time I've gone in there for the past year to look at tarantulas I've noticed how terrible the enclosures are. And then recently when I got a Mexican fire like tarantula, he died because of something that he obviously was experiencing before I got him. The whole time I had him he hid between two leaves, refused to move and refuse to eat. Then he tried to molt and almost immediately died. When I found him I got him because he had no water dish, almost no substrate, and nothing else in his enclosure at all he was more than likely suffering from severe dehydration when I got him. That's right, you guys killed him. You guys have probably killed a lot of spiders and

My puppy is starting to enjoy overnight stay here. I had to change locations and was nervous that she won't adapt but the staff is very friendly "dog people." That matters. She enjoyed the ride home.

I’ve been taking my Charlie to the PetSmart Willow Grove location for a while. It’s a trip from NE Philly but, he receives the best care from the staff members and they all give him great love and attention!