PetSmart

Pittsburgh, PA · Pet supply store

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Pittsburgh
#68
of 193 veterinary practices
City Percentile
22%
rating percentile
Address
PetSmart, 420 Home Dr, Pittsburgh, PA 15275
Phone
(412) 490-0191
Website
www.petsmart.com/stores/us/pa/pittsburgh-store0586.html?utm_source=google&utm_medium=organic&utm_campaign=google-my-business
Status
Closed · Opens 9 AM

PetSmart is a veterinary practice located in Pittsburgh, PA. It is one of 193 veterinary practices listed in Pittsburgh. Its 4.3-star rating is slightly below the Pittsburgh city average of 4.6 stars. There are 10 photos associated with this location.

About PetSmart

PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians,... More

Hours

Saturday9 AM–9 PM
Sunday10 AM–7 PM
Monday9 AM–9 PM
Tuesday9 AM–9 PM
Wednesday9 AM–9 PM
Thursday9 AM–9 PM
Friday9 AM–9 PM

Customer Reviews

★★★★★ 5.0 Victoria Hart · Nov 2025

They did a great job on my Scottie! She had some matting in her beard and armpits but they did a good job and were very patient with her. We will be back. Rachel and Courtney did a great job and listened to any concerns we had and were very careful with her.

★★★★★ 5.0 Michelle Stophel · Oct 2025

Courtney is a top notch groomer! She is sweet and always does a great job with Josie. The groomer can be a scary place for some pets but as soon as Josie sees Courtney she doesn’t seem afraid anymore, because she loves her.

★★★★★ 5.0 Brandi Biddle · Jan 2026

I have closer PetSmarts near me, but this store has the best freshwater fish options in stock. They have a whole row of aquarium decorations and some are pretty large.

★☆☆☆☆ 1.0 Tatiana Collins · Jan 2026

Absolutely unacceptable experience. I brought my dog to PetSmart for a routine bath and trim something we do every 6 weeks, and my dog is regularly brushed at home. When we arrived, the stylist Sean B. literally said my dog’s coat “felt good.” So imagine my shock when, at pickup, he suddenly started raising his voice and scolding me, repeatedly saying “you dont need to come back here”completely unprovoked and wildly unprofessional. He then blamed me for my dog’s fur being “too tangled,” which directly contradicted what he said at drop-off. He also complained that my dog’s ears were blocked with hair, something that, considering we come here regularly, I assumed was part of the service. Not only was it apparently not done, but I was blamed for it and charged extra. Days later, my dog develo

★☆☆☆☆ 1.0 Brianna Barancho · Dec 2025

Avoid this grooming location at all costs. I brought my dog in for a nail trim due to a cracked nail and was told they could fit us in. After driving in a snowstorm, bundling my baby, myself, and my dog, and finally arriving, I received a phone call from the parking lot saying they were “closing” — 45 minutes before their posted closing time — and they refused to help. The customer service was absolutely awful and showed zero care or professionalism. Ashley was the associate I dealt with. Do not waste your time here.

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ In Store Pickup ✓ In Store Shopping ✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Appointment Required ✓ Quick Visit ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Pet supply store

Top Veterinary Practices in Pittsburgh

NameRatingReviews
Success Just Clicks Dog Training★★★★★ 5.020 reviews
Shaggy Dog★★★★★ 5.020 reviews
Happy Pets Training★★★★★ 5.020 reviews
The Groom Lab★★★★★ 5.020 reviews
So Help Me Dog LLC★★★★★ 5.020 reviews
Barks And Bows★★★★★ 5.020 reviews
Allegheny Veterinary Associates★★★★★ 4.920 reviews
Splash 'n Dash K9 Sports, Inc★★★★★ 4.920 reviews
Sit Means Sit Dog Training Pittsburgh★★★★★ 4.920 reviews
Puppy Love Grooming★★★★★ 4.920 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.