PetSmart Grooming

What a fantastic experience! I selected Tammy as the groomer when I was booking based on her being mentioned in other reviews, and had a great chat with her when I dropped off my 5 month old teacup Maltipoo for his first time with a groomer. Tammy was very attentive when I described what I did and did not want. She took great care of my puppy and he was in great spirits when I picked him up a couple hours later. Thank you so much for taking such good care of him! She even came out when I was picking him up to let me know how well behaved he was. Before and after pics below. I prefer the "shaggy old man" look over the teddy bear look.

We arrived at 7:20 (06/15/24) to purchase some feeder fish (ghost shrimp) and some plati’s. I approached the cashier and asked for help and she explained she couldn’t leave the register, understandable, but she said we could wait for the manager. So we happily waited. About 10 minutes later the manager came and said that she would help us get the feeders. So we pointed to the tank with the shrimp and she got defensive and said that we asked for feeders. I explained that our fish prefer the ghost shrimp. She went to scoop some and all but 2 were dead and so we gave up on getting the shrimp. I asked her to get the plati’s and she said “we can’t do that “ when I asked why I was told because they didn’t have enough staff! But she was already there! She walked off and we were upset but we conti

My dog had his bath and haircut yesterday by Miss Robin. We’ve been going there at least 5 years and I wouldn’t let anyone cut Bruce’s hair but her. Bruce gets quite anxious when in a kennel and Miss Robin understands that. She will have the staff call me 15 mins prior to her finishing up.

These were Kerry Blue Terriers. No one in Jax seems to know how to groom these dogs. We wound up with a summer time puppy cut for $70 on one dog and $80 for the other. Extra money for matting. Every place we have used has charged this fee despite my bride combing them out. Seems to be a trend in this industry. Further, to get a true Kerry cut would have been $104 ea. In the future I will adjust the tip based on the so-called matting fee. With a summer cut why would matting even matter?

Tiffany does a Westie cut just the way I like it! She is super nice and very good with my baby!