PetSmart

Forest Lake, MN · Pet supply store

Rating
4.3/5
★★★★☆ 4.3
Reviews
20
Rank in Forest Lake
#5
of 15 veterinary practices
City Percentile
21%
rating percentile
Address
PetSmart, 299 12th St SW, Forest Lake, MN 55025
Phone
(651) 234-1240
Website
www.petsmart.com/stores/us/mn/forest-lake-store2787.html?utm_source=google&utm_medium=organic&utm_campaign=google-my-business
Status
Closed · Opens 9 AM

PetSmart is a veterinary practice located in Forest Lake, MN. It is one of 15 veterinary practices listed in Forest Lake. Its 4.3-star rating is slightly below the Forest Lake city average of 4.6 stars. It ranks #5 among Forest Lake veterinary practices by combined rating and review volume. There are 10 photos associated with this location.

About PetSmart

PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians,... More

Hours

Friday9 AM–9 PM

Customer Reviews

★★★★★ 5.0 RoadDogmom · Dec 2025

Morgan gives fantastic customer service. Thank you and Cindi so much for your help with my online order and for answering all of my questions. #Romeo is going to love dinner!

★★★★★ 5.0 Gina Buckland · Feb 2026

Had a great experience getting our dog groomed. Bex did an amazing job. Thank you. We will be brining our other dogs to see Bex.

★★☆☆☆ 2.0 Maya Lorey · Feb 2022

Petsmart has very nice people and have everything i need to get from there but the one thing that bothers me is these goldfish yes they are just fish but it’s really sad to me that they get crammed into these small tanks that have dirt and dead fish floating around and skin from the fish decay. I would love to see them more happy and spread out more!

★☆☆☆☆ 1.0 Luna Sapphire · Sep 2025

Tracy is very disrespectful. Instead of problem solving or providing sincere customer service she spent 5 minutes blaming me, and my inability to read the fine printed pop ups on the app, and how it isn’t their fault that I couldn’t “keep track of” her vaccinations and how it’s my “responsibility”. And that it is in no way their responsibility to provide a small discount for having to reschedule another bath 2 weeks later after getting it taken care of. Both Tracy AND Hope thought couldn’t see them talking poorly about me like I was a Karen in the SEE THROUGH glass door with a OPEN bottom like I can’t hear them and read lips and sarcastic expressions. I have been an ACTUAL salon manager for 5 and stylist for 12 years and have NEVER treated people like you both treated me today. Disgustin

★★★★★ 5.0 Cyndy Nienow · Aug 2022

I was there Monday evening with two of my children, and we had the BEST experience. This store has the nicest friendliest employees of any pet store I have ever been to. I have never felt so welcome in a store. Huge shout out to Laura for her exceptional customer service. She TOTALLY MADE our night!!!! And the gal at the cash register was just as friendly and welcoming as could be. We'll be back!!!! My son got goldfish. One didn't make it, but the rest are doing great. 😍 And the Beta's we got are beautiful.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Pet supply store

Top Veterinary Practices in Forest Lake

NameRatingReviews
South Shore Veterinary Hospital★★★★★ 4.920 reviews
Thomco Carpet & Blinds★★★★★ 4.920 reviews
Ma and Paws Pet Grooming Salons, Inc. (Forest Lake)★★★★★ 4.720 reviews
Forest Lake Pets★★★★★ 4.720 reviews
Forest Lake's Nan-Dool Kennels★★★★★ 5.01 reviews
Trust Vets★★★★★ 5.00 reviews
Washin' & Wag'n Pet Grooming★★★★★ 5.00 reviews
Parrot Adoption Education Program★★★★★ 4.80 reviews
Forest Lake Veterinary Hospital★★★★★ 4.70 reviews
Chuck & Don's Pet Food & Supplies★★★★★ 4.70 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.