PetSmart

Morgan gives fantastic customer service. Thank you and Cindi so much for your help with my online order and for answering all of my questions. #Romeo is going to love dinner!

Had a great experience getting our dog groomed. Bex did an amazing job. Thank you. We will be brining our other dogs to see Bex.

Petsmart has very nice people and have everything i need to get from there but the one thing that bothers me is these goldfish yes they are just fish but it’s really sad to me that they get crammed into these small tanks that have dirt and dead fish floating around and skin from the fish decay. I would love to see them more happy and spread out more!

Tracy is very disrespectful. Instead of problem solving or providing sincere customer service she spent 5 minutes blaming me, and my inability to read the fine printed pop ups on the app, and how it isn’t their fault that I couldn’t “keep track of” her vaccinations and how it’s my “responsibility”. And that it is in no way their responsibility to provide a small discount for having to reschedule another bath 2 weeks later after getting it taken care of. Both Tracy AND Hope thought couldn’t see them talking poorly about me like I was a Karen in the SEE THROUGH glass door with a OPEN bottom like I can’t hear them and read lips and sarcastic expressions. I have been an ACTUAL salon manager for 5 and stylist for 12 years and have NEVER treated people like you both treated me today. Disgustin

I was there Monday evening with two of my children, and we had the BEST experience. This store has the nicest friendliest employees of any pet store I have ever been to. I have never felt so welcome in a store. Huge shout out to Laura for her exceptional customer service. She TOTALLY MADE our night!!!! And the gal at the cash register was just as friendly and welcoming as could be. We'll be back!!!! My son got goldfish. One didn't make it, but the rest are doing great. 😍 And the Beta's we got are beautiful.