PetSmart

EVERETT PETSMART - PLEASE LEARN HOW TO FISHLESS-CYCLE YOUR DISPLAY TANKS. THEIR WATER QUALITY IS UNSAFE. I recently purchased a school of red minor tetras with ammonia poisoning from this location. I have good reason to believe it is from their tank water in the store. Immediately once they were put in the bag, I noticed many of them had noticeably puffy, red inflamed gills. All of them were pale. They are small fishes so it may have been hard to notice at first, but I have taken care of their species for years now and it was very clear up close that these ones were not feeling well. Before they moved into the quarantine tank I had prepared for them, I took 4 vials of water from the bag of tank water they were put in at PetSmart. I was surprised that after finally being in a well-aerated

So because I was 16 minutes late Stephanie never called and never cancelled my appointment. Snowing like crazy had to drive to get there and she never called at all to cancel. At least have consideration to call someone to say the appointment is cancelled. I won’t be back this is ridiculous she obviates clearly doesn’t want to work all day.

Big store at a great location, there are a lot of fish, birds and other animals. Also, great amount of different treats.

Very disappointing experience at this store. I went in to buy two fish for my aquarium and was helped by a tall male employee (don’t remember his name). First, I asked to buy a cory catfish and he told me they only sell them in groups of three or more, which surprised me because I’ve bought single ones many times before with no issue. The most ridiculous part came next. I then asked for a small shark Glofish (about 2 inches) and he told me I would need a 50-gallon aquarium for it. That was honestly laughable. For a fish that small, the explanation made no sense and felt very uninformed. At that point, I just walked away. Luckily, I went to another store and had no problem buying the exact fish I wanted with proper guidance. Poor customer service and questionable knowledge. Would not reco

Reviewing Bruno's puppy class at PetSmart Everett. We took the 6 week puppy course, Bruno was very calm, patient and took time to understand our needs. We had much improvement between Week 1-6. We will sign up for the next series of classes with him!