PETS R US GROOMING & SPAWS

This was my first visit at this groomer. I spoke with the groomer prior to bringing my dog. We had a very lengthy conversation about the issues. My dog was going through and my dog also was having surgery that same week. The owner was very pleasant and worked my dog in with no problem. Her prices were great very comparable to what I had been paying for years, but had to wait weeks just to get. I would definitely recommend her to other pet owners. She did an awesome job.

Delilah loves it here and surprisingly is very well behaved unlike when we go to other places. My baby is dog reactive, which means she basically behaves a LOT better with people than she does with other dogs. There was another dog and my baby stayed quiet and calm to get her own grooming done.

If I could give zero stars I would. This was hands down the worst grooming experience I’ve ever had. I’ve brought my dog here a couple times trying to give them the benefit of the doubt, but every visit has been disappointing. My dog sits there for hours, only for me to be told at pickup that she “ran out of time” and couldn’t finish the groom. I’ve been told my dog is “so matted she needs to be completely shaved down,” which is simply not true. She was not matted at all. It feels like an excuse rather than an honest assessment. The pricing is also inconsistent it has been different every single time with no clear explanation. On top of that, the groom is never fully completed. Either her feet are left undone, the cut isn’t finished, or there’s some other reason it wasn’t done properly.

ZERO STARS!!! Tried this place off a recommendation. I had an appointment scheduled for 12:05pm for my goldendoodle and my dog sat in a cage for 6 FREAKING hours with no water or nothing!! She never even touched my dog!! My dog comes out soaking wet from sweat!!! He’s 60lbs furry dog! WHY WOULD YOU NOT CALL? My wife has went in the an hour earlier and was told she would be cutting him next! There were so many dogs in there, she doesn’t know when to stop accepting them! This is the worse place I've ever taken my dog to! 6 hours for NOTHING….my dog drunk a bottle of water within a minute! I’m so hurt and can’t stop crying, my poor boy didn’t deserve that! There’s no telling how long the other dogs have been there. Then she gave me the option to leave him or take him. Why would I leave him a

I was nervous at first after reading the reviews after I dropped my dog off. Backwards right lol. I was very satisfied with the services I received. You should always give a business a chance before you judge off of someone else’s review. Don’t let a couple bad reviews run you away. The owner was nice and very professional.