Petco

We’ve had nothing but great experiences with Petco. Our cat is extremely picky, and after trying multiple brands, the kitty litter we purchase from Petco is the only one she truly loves and consistently uses without issue. The quality is excellent, it helps control odors, and cleanup is much easier than with other litters we’ve tried. The store is always clean, well stocked, and easy to navigate, and the staff is friendly and helpful when we have questions. Petco has become our go-to place for pet supplies, and we genuinely trust them to carry products that make both pets and owners happy. Highly recommend to any pet owner looking for reliable, quality products.

There was a young lady in the fish department that helped me with my Cat who had an infection in his eye. The Animal Clinic Hospital couldn't see him until this Monday Jan.5, 2026. The medication has helped my Cat. His eye has started draining! She helped me out!

Store is clean, well stocked with the (frozen) food I buy for my medium size mixed breed dog. I truly believe that food is why my dog celebrated her 14th lap around the sun on November 4th. We still walk everyday albeit at a slower pace, thank you Petco for her long healthy life!

The shopping was good, I found what I needed. Prices are definitely on the high side therefore I left some stuff behind because I know I can find them cheaper elsewhere. No biggie. Now for the 3 star review. The cashier was silently rude. Didn't have to say anything, which he didn't during 98% of the transaction. He had no people skills. I expect more from folks working in retail. & Before anyone says maybe he was having a day, that's not my fault. Anyone working with the public needs to know how you interact with the guest(s) is a reflection on the company and is what will bring us back to shop.

I just want you to be aware of one of your employee's thoughts and feelings towards a certain event that recently took place. She apparently feels that the actions taken against Renee Good were justifiable, and even make a nasty comment about her getting "shot between the eyes," and asking how it felt. I just want you to be aware what kind of people are working for your company, as I don't believe someone with that mentality should be around living creatures. I certainly wouldn't trust her with my pet. Her name is Robin Mackley, and she works as a dog trainer at your Waco, Texas store.