Petco Grooming

I’m extremely disappointed with the grooming service my dog received. I brought him in for a simple groom and nail trim, but the groomer, Heather, told me she couldn’t cut his nails and returned him to me in a very distressed state. My dog came out shaking, anxious, and clearly traumatized in a way I’ve never seen before after any grooming appointment. The quality of the groom itself was poor, and the staff didn’t communicate well or show much patience or compassion toward him. I expect a grooming place to handle dogs gently and professionally, and unfortunately this experience made me feel anything but confident in their care. I won’t be returning, and I hope they take steps to improve how they handle animals and communicate with pet owners.

From the moment we walked in, the service was friendly, professional, and caring. They treated my senior dog Poe with patience and genuine kindness, and it truly showed in the final result. My pup came out looking adorable, smelling fresh, and feeling so comfortable

Always a great experience when I bring my dog to get groomed at this location. The groomers are amazing people and take great care of my nine-year-old German Shepherd. I do not worry when she’s with them.

HORRIBLE EXPERIENCE — STAY AWAY! My puppy was injured at this location and had to go to the ER, receiving medication for severe discomfort. The staff on duty, including Mike (Manager) and the store manager, never apologized or acknowledged my concerns—they seemed to doubt me instead. The only positive was that they covered the vet bill. Waiting for a response from corporate.

Such a great experience. First time Bisou was groomed outside the home. They took such good care of her and made her smell like a dream. Super friendly and helpful. Thanks!