Petco

One of my cichlids was stressed and I called to get some help. The representatives were more than helpful to me!! Got what I needed and very knowledgeable about animals(fish). I come there frequently and the customer service is excellent, they know their craft!! Thank you !!! He is much better!!!!

Two days ago I visited the store and found a marine fish priced at $60. Today I returned to take advantage of the 25% discount promotion on fish and corals, but when I asked about the price, the assistant told me it was $70 with the discount included. This is confusing and creates distrust, since the final price ends up being higher than the original one. In addition, the staff member did not seem very interested in helping. I would appreciate more transparency in pricing and better customer service, as customers expect trust and seriousness from a store like Petco.

I’m not one to leave google reviews but this store deserves its recognition. I manage in customer service, and I believe his name is Zach and I forget the cashiers name, but they both exude not only loving their job, but the animals they care for. I went in for a fish, and ended up with a bearded dragon. Not because they came and hounded me, just a simple let me know if you need help. I watched this little bearded dragon get bullied by another bearded dragon and decided I wanted to take care of it. Zach is extremely knowledgeable beyond the generic QR code instructions and simple packets included in the terrarium kits. The only suggestion I give to Zach, and maybe just because I’m sure he may have never opened these kits himself, tell customers they should buy more decorations for the kit.

The aqua part of this store is excellent! It is not shown in the photo, but they also have a saltwater collection! They have a wide selection of plants and fish. I like that they put “55 gallon“ on the tank.

From the moment our Bernedoodle, Joey, was a puppy, Rika has been his groomer at Petco—and I truly cannot say enough amazing things about her. Over the past year+, she has gone above and beyond every single visit. She wasn’t just focused on grooming; she genuinely cared about Joey’s overall health and well-being. Anytime she noticed something that might need attention, she always took the time to let me know and encouraged me to follow up with his vet. That level of care and attention meant the world to us. Rika is incredibly friendly, professional, and has the kind of personality that instantly puts both pets and parents at ease. Joey absolutely adored her. He was never nervous—not once. In fact, he would literally drag me from the car as soon as he realized we were in the Petco parking