Petco

Took my dogs to Pet*****, and I was not impressed when I went to pick them up the outside area of the grooming salon was covered by a huge pee puddle, I let an associate know and they got the big puddle but there were a few spots missed. Then I stepped inside and again pee all over the floor by the door, I let one of them know before they helped me and the guy in front and they just shrugged it off. So after spending hundreds to get my dogs groomed they had no choice but to step inside pee and get it all over their freshly cleaned paws, the lady that took them back when I dropped them off called my huskies rats. I since have gone here and I’m always amazed by how white and bright my huskies are after their grooming bath and de-shedding, I mean like those commercials that after a place is c

I am absolutely disappointed with the treatment I received at the Petco grooming on Winton Road. The last couple times I brought my dog to his grooming appointment, he has been left with a bloody paw due to the staff, cutting his nails down too short. I took my pet to his grooming appointment recently, and was told that it would take over an hour for him to be finished. However, I received a text message within 20 minutes that he was all done. Upon arrival I noticed that his ears weren’t thoroughly clean and that his nail was bleeding. My pet has never received any complaints about his behavior during his appointments. It’s always been compliments. However, this recent time I was told by Elizabeth that he tried to bite after being placed in the kennel. My pet has no history of being violen

The cashier's name was Alexis. She was sitting down on the window sill playing on her phone. She had an attitude when she had to check me out huffing and puffing, and she didn't ask me for my phone number so I could get my Petco points. I shop at this Petco at least 3 times a week, and this visit was horrible..customer service was horrible, and her personal appearance and hygiene was not what it should be working with the public. Thank u .

My wife ordered 5 items online to be picked up. She received notice that all 5 were not available to be picked up. I ended up going into the store to get one of the items and saw that all 5 were available in the store. Seems silly to advertise product pick up when in reality this is not an option. With a 10 week old puppy that we just got this weekend it makes me want to look elsewhere for puppy supplies, especially when this store is so very convenient.

The people grooming the animals are very rude and disrespectful. The manager especially is rude. The manager has argued multiple times that I can’t stay in the store while they are grooming my dog (which is not true) also claims that my family and I have been lying about when we take our dog in to get his nails buff. Which is wrong, I am sorry that yall don’t know how to file properly. Will NEVER be taking my dog back there.