Pet Supplies Plus Normal

The staff there was very friendly and very helpful answering all my questions I had about buying some fish for my new tank. It was an overall great and enjoyable shopping experience. You don't get this kind of customer service much anymore, but when you do, it just makes your shopping experience that much more enjoyable........I can't remember the last time I walked out of a store feeling this happy about the shopping experience

The staff and selection here is amazing. When I had surgery and couldn’t carry the dog food staff helped me without question. Yesterday I did a pick up order and they were sold out of calming gummies. They called me and gave me options on what to do. There was a lady that called me originally and when I called back the young man helped me swap out the item for another. He was the same guy that brought it out to my car. Can’t say enough positive things about the staff here. They care and are kind! Happy to have you in town. My dog was calm from the fireworks yesterday due to your help, thank you!!

Summer is an amazing groomer! My dog has a lot of anxiety but she made her feel comfortable and safe. I will be bringing her back to see Summer

Store is always clean and organized. Sign up to become a member and receive additional discounts. Leashed pets are welcomed in the store. Large & convenient parking lot.

Very helpful staff. Excellent grooming service. They have an area to bathe your own dog, which is awesome