Orleans County Animal Control Shelter

Our Mr Binx is a happy, loving, crazy cat and were so glad he came to live with us!!!! Thanks Much to your shelter!!!

I'm looking for an older cat to adopt. I went by early in the week, but the sign said they were only open a couple hours here and there and had a phone number to call. I called but they wouldn't make an appt, I just had to wait till they were open. So 4 days later I'm finally able to go there and I go right to the cat I want. But they won't let me have her! Because she is declawed, but my 12yo cat at home isn't..... Like I'm an irresponsible cat owner that would let my cats maul each other I guess. Sorry if I don't believe in getting my cat declawed. And they wouldn't let my kids touch any of the kittens. I guess we're supposed to observe them from afar? So their hours are ridiculous, and they don't seem too interested in encouraging adoption. I only gave 2 stars because they were nice.

I had been looking for a dog for a very long time. Everyday I would go and search dog shelter near me. From there I would click on the link that said you can search up dog cats etc near you by putting in you area code. That when I found Benelli. She was a beagle and so cute. We ended up calling them to go and see when we can look at her. They told us Monday 12-2. We got there and they had Benelli sister Beretta out running. So we look at her first to see if she would be a better match then Benelli and she was. Within 30 min we adopted Beretta know called Treasure. They were so nice and understanding they did not try to stop me while I was there to adopted treasure. When we were there,a guy came in to see a pit bull mix named timmy. They did not let him in though. They told us it was becaus

Was told to come bring my daughter there to meet a dog we wanted to adopt. Get there within 3 min of them being open a couple hears us say the name of the dog we were told to come meet and then they wanted to adopt, didnt even play with it just sat there watching it! You can tell they dont care about the dogs getting a good home!

would give zero stars if i could. they don’t care about the animals at all, they’re not interested in the animals going to good homes. it’s very disgusting. they’re only open for a couple hours which is unbelievable. when you speak over the phone they are very rude and disrespectful, and completely unhelpful. they allow personal relationships with previous owners to affect the process of someone adopting an animal. they don’t update anything online, as far as i know there’s nowhere online to see what animals are available for adoption (please correct me if i’m wrong, maybe i’m just not seeing something). overall an awful organization.