Northgate Veterinary Clinic

I was very impressed with Northgate Veterinary. It was clean and organized and the people who work there were very nice. The interior looks like it was recently remodeled. My dog hasn't seen the vet yet, but I plan to bring her in for her next exam. I brought my dog in for a nail trim but I plan to make this the vet for our family animals, and have recommended Northgate to a family member for their cat.

Currently sobbing over having my cats back and healthier than ever! These folks helped restore peace, balance and cuddles in my home for my babies. A very thorough and caring team of excellent veterinary workers.

Absolutely horrible service now! Their support staff is going to end up killing a patient with the amount of mistakes made, if they haven't already. We've been clients since 2005. Almost all the staff is new just in the last few months. They have no idea what they are doing. They made mistake, they after mistake. Forgetting to ask the vet for a med refill for the entire day. Had called it in at 8am, messaged at 3pm to see if ready. No response. I called at 5:40pm to check. The receptionist rudely said "there's no way we can fill meds in the 20 minutes before closing. They had since 8 am! Booked us with wrong veterinarian. Put in the wrong info as why we needed to have our dog seen. Vet tech/assistant gave the vet the wrong notes about the injuries so we had to reexplain. Vet tech needed t

Great service and friendly staff! They took great care of my kitty 🐈 Veterinarians are very knowledgeable and kind.

Wow, this is hands down the worst vet clinic I've ever encountered. The chaos was evident from the start, the front desk was a total mess, forcing me to confirm my appointment three times. The veterinarian, Jenny Lee, barely performed a proper exam and handled my cat like she was something gross. She very obviously did not want to touch her. She repeatedly got my cat's gender wrong, revealing a shocking lack of care and empathy for my pet. Worse still, after the vaccines, my cat returned with a large, unexplained smear across her face, was it saliva, a treat, or something else? It was impossible to miss, yet it wasn't wiped off or mentioned, which only heightened my anxiety given Jenny's careless approach. I immediately booked another appointment at Shoreline Veterinary Hospital, and th