Nelson Wholesale Services

March 2026 UPDATE: My previous review was 5 stars, but due to serious issues with orders we were billed for but never received — as well as orders that were shipped months late — we have had to significantly downgrade our rating. In the fall of 2025, our sales rep encouraged us to attend their tradeshow about four hours away. Because we’ve always had a good relationship with him, we agreed to go even though it meant rearranging staffing and taking time away from the store. While there, we placed several discounted orders with different vendors participating in the show, to the tune of about $6,500. Most of those orders arrived without issue. However, one order was billed to us but never received. As is common with distributors, we paid the invoice promptly expecting the credit to follow

The service is really hit and miss. 1 they've never and I mean NEVER arrived on a delivery date on time! The delivery dates are usually for a Monday or Tuesday they arrive on a Wednesday or Thursday sometimes Friday. Like they make their own schedules or something. We're running a business get us our product on time!! Two the inconsistency of deliveries! Recently there was 3 shipments we had to call about because we didn't receive any of them. Three how many times I've been shorted products is also absurd. 4 this recent mess up left us without product for a MONTH 30 days empty refrigerators! You don't act like a business you act like someone who whimsically just decides one day to send out product or not send product. If I executed my position as poorly as this company I'd be fired immedia

2400 Shipping & receiving is in the front hwy 377. Lots of space in the front I bet you could get away with sleeping there. In a door or off to the side. Fcfs.

Can't go by the reviews sometimes cause doesn't apply to all. Take mine for instance. I had an appointment for 11am, got came late at 4:30 p.m due to high winds in OK! Let them know what happened an got a door right away. Not ti mention they stop unloading at 4:30 p.m closed at 5p.m an did my 10 at same dock door. Every situation is different 💯 stay blessed, and keep trucking!!!

Waited 7 hours in the yard behind five other trucks, to get unloaded. They only use one (1) dock door. No signs that say "receiving" or "drivers check in". So I called their office to check in and let them know I arrived. All the girl says is it's first come first serve. So I waited for them to unload dog food all day off those other trucks. Then Tex the warehouse mgr with his goofy mustache comes out and tries to tell me I could used the LTL door because I had merchandise not dog food. Because he's lying, trying to get out of paying detention. They are slow, disorganized, unmotivated.