Must Love Dogs

Must Love Dogs Grooming, its owner Sandy and the staff, are the most amazing people. My dog Willow, is a rescue from Puerto Rico I have had for 3 years now!! She was feral for the first 4 months of her life and is extremely cautious and scared of people still. I was always nervous at the thought of bringing her to be groomed, (long haired floof of a dog,) because of her anxiousness around people. From the first time I brought her to Must Love Dogs, Willow instantly walked up to Sandy who greeted us, tail and whole butt wagging like she knew her forever!!! I was shocked to say the least!!!! Always trust your dog’s intuition!!! It’s been three years and Willow goes monthly for her bath, trim (hair and nails) and still walks in that place like she is going to see a friend!! As soon as she s

We just got home from having our 4 rescue dogs groomed and it was a great experience! They got us in quickly, bathed and groomed them all in a couple of hours, and they all look so good! They are happy, have shiny coats, and adorable holiday bandanas. We will definitely be going back!

Do NOT bring your dog here. I brought my dog in for a scheduled 1 PM grooming appointment. By 5 PM—four hours later—we still hadn’t received any updates. When we went in to check, we found out they hadn’t even started the haircut. My dog had been sitting in a crate for four hours and had only been washed. When I asked for an explanation, the owner became defensive and rude, trying to flip the situation as if I was the problem. She gave excuses about other large dogs being prioritized, but that has nothing to do with me or my dog's appointment. The receptionist and the owner, Sandy were unprofessional, dismissive, and took no accountability for the delay or lack of communication. To make matters worse, she told us we’d need to wait another 30 minutes before she could begin the haircut—an

Must Love Dogs did not love my dog today. I was very disappointed. I previously went to this location several times and my dog was groomed, although this is not a fancy dog groomer, I was a satisfied customer. However, I found a groomer closer to my home who took their time and gave my dog the attention she needed. Unfortunately due to personal circumstances the groomer is now closed for business. I immediately called Must Love Dogs to get an appointment. Please know that my dog is a 75 lb. Bernadoodle and has high anxiety to the point that at times she has a seizure and that may last less than a minute if it does happen and then it's like nothing ever happened and the grooming can continue. They are very much aware that this happens. I do give the dog the required amount of anxiety

DO NOT BRING YOUR DOG HERE! Here are photos of what they did to my dog. I came for a simple nail clipping and they absolutely destroyed my dog's nails. Not only once, but THREE times they cut WAY too deep. My dog cried and pulled her paw back the first time, yet that wasn't enough to let the lady know she was cutting too deep. She wasn't even looking at where she was cutting from. Absolutely unacceptable! My dog left with blood DRIPPING all over the floor and in my car. DO NOT BRING YOUR DOGS HERE! ZERO STARS! NO CARE FOR THE ANIMALS!