Mad About Dogs

This was my third time(I believe) taking my standard poodle there. The first two times the groom was phenomenal and the groomer was so sweet. One time I even had to cancel the day before due to my dog having vomiting and diarrhea and they were very understanding. This last time I got a different groomer. I asked for a MCC for my poodle. She stated she had just done one the day before, which was comforting, as it is a hard labor intensive cut. My dog also had to be cut into the pattern which I understand takes extra time and comes with an extra charge. I live 40ish mins away and like to stay close and run errands so I always ask how long they think it will take. She stated confidently that it shouldn't be more than 3 or 4 hours. Which was on par with previous times. At the 4 hour mark I cal

I don’t have an issue with the haircuts. My review is based on the customer service and attitudes of the staff. Since I’ve been going to this groomer no one speaks when you enter. There is no greeting, nothing. I understand they are busy, but a simple, “Hello someone will be with you shortly.” Is simple. Every time I walked into this establishment, I would say hello after going unnoticed. The owner or manager (the one that does the coloring) has looked up at me on several occasions and continued working. There was no hold on, someone will be with you, no smile, nothing. It just doesn’t make you feel welcomed there. I give stellar customer service because I appreciate every customer that walks in my establishment. When someone finally comes to the counter, you’re rushed. They charge if you’

Amazing, I can't say enough good things about my experiences over the years with Madeline and her crew. When you first walk in and you look to your right... you will see all the grooming trophies. If you want the best experience for your dog, you go to the best groomers! Definitely ask about the maintenance plans. I drop my dogs off every other Saturday, do some shopping, run some errands, and pick up dogs that look like (and smell like) they are ready for the runway. Mad about dogs is the only salon I have found, where my pups are actually excited to go the groomers. They did raise their prices some, but I can't find any store- dog related or not- that did not also raise prices for any goods. But there are no hidden markups or upcharges that I have found at other salons. So... betw

My dog doesn't like having his nails done so I texted Mad About Dogs to see if they could help. Their response was quick, and they let me know what days to come in so the owner Could work on him. I mixed up the days, but Victoria was able to do his nails while Caitlin helped hold him. They were both super sweet to my guy. It was a positive experience overall. Thank you!

Brought my newly rescued Aussie here because it's right by my house, and I read the reviews about their experience with new rescues. I was nervous because he is quite skittish and is at risk for fleeing. They did an amazing job with him! I was so happy to see his new cut. She made sure to ask me what I wanted to have done for him. He seemed very comfortable with them. Definitely coming back here for his next cut. She even took adorable photos of him!!