Lubbock Small Animal Emergency Clinic

I want to thank the staff who worked the evening of 1/21. We normally take our cat, Harley, to AMC, but since it was after hours, we urgently needed an emergency vet. Our almost 14-year-old cat had suddenly become jaundiced—a significant change from the night before. She had been dealing with severe liver distress per our primary vet, but things did not go the way we expected. My family and I were completely overwhelmed by the sudden sense of urgency. In a moment of panic, I searched for an emergency vet in town and chose Lubbock Small Animal Emergency Clinic within seconds because of the high reviews. It ended up being one of the best decisions we could have made. We were checked in immediately. The front desk employee could clearly see how distressed we were and how unwell Harley looke

We had the best possible experience, on the worst possible day of our lives!!! We called ahead and the voice on the phone was patient and kind, and I was a wreck! At 2:45 am on Feb 13, 2026 we entered the lobby and we're greeted by the voice on the phone. Our 90lb baby was immediately rushed in on the gurney and we were asked to wait in Room 2. Quite literally in a matter of minutes we were greeted by Dr. Gonzalez! Who had the unfortunate job of delivering the diagnosis and our options. She was thoughtful and thorough, as well as incredibly patient as we asked what few questions we had. We ultimately had no choice but to make the hardest decision we have yet to be faced with. Our Tug was not a fur baby, in fact he had no idea he was a dog. He was the heart of our home and the light of so

The care was amazing. Our dog was there for 3 days and everyone was so kind and understanding. Cali and I think his name was Javon were amazing!! There was some sweet girl that I spoke with on the phone 2 times that was his tech and she was so sweet. What I appreciated most is how kind and understanding everyone was. They made this whole experience so much better. The discharge went very well and smooth. Also since the weather was getting bad and we live 2 hours away they let us get our pup early. Everyone was so understanding and explained things so well.

No one ever wants to visit an emergency vet, but particularly not to have to put their dog down. Yesterday, I drove over 5 hours from to this vet and 5 hours back in order to pick up my childhood dog from my parents and make sure she would not have to continue suffering. She's been sick for awhile, but yesterday she started having seizures and I knew it was time to let her go. She is a highly anxious dog and I didn't want her to die scared. This vets office was so accommodating to my requests to try keep her comfortable and happy. Not only were the technicians and receptionists so lovely, but Dr. Gonzalez cried with me and hugged me after my dog was gone. I am so glad that someone, a stranger, cared so much for my dog in her passing and that her passing was peaceful and full of love. This

The staff was very sweet and understanding when I had to bring my baby to be put down. She was almost being 17 and she declined so quick. They got me in after hours and quickly. They gave me time with her and explained the prices ahead of time. Thank you guys.