Incredible Pets of Greenhaven

I love this little pet supply store. Everyone is so nice and helpful. We found some durable chew toys for the dog and freeze dried sardines for the cat.

I would give more stars if I could. We've been coming here for a few years to purchase raw food for our elder guy. Ashley and the staff are more than helpful and accommodating; in fact, we now drive from West Sac just for this store and the service/products provided. We appreciate Incredible Pets of Greenhaven. Keep up the exemplary work!

UPDATE: My daughter informed me that the store (possibly the owner) DID contact her and compensated her for the inconvenience. I’m happy with the resolution and personal attention given to her. Happily, I can continue shopping there! I like your store, employees and products, however a situation occurred when my daughter purchased an item to improve her dog's breath....maybe about $29 or so. She bought it and 3 days later you had a sale. She took it back hoping to get a price adjustment and was refused. (It was unopened.) As a result, she just returned it, walked out and told me she wouldn't be shopping there again! Other stores honor a price adjustment within 30 days of a purchase if the item is lowered in price. Your practice needs to conform with retailers in order for you to

First time in this store. Ashley was helpful! They don't have a bunch of cat food choices but they had a few "better food" options at about the same prices that most places charge for higher quality brands. Their credit card reader was down, they used a square charged my card to a different name than the store, had called to verify the charges from my visit yesterday, today and spoke to Ashley. She put my mind at ease about "JKS ventures" is the name charged to my card.

ALWAYS, Always a great experience! Do yourself a favor and tell them what you're looking for! I don't know how, but all these folks really know their stuff. Plus my dog loves them all and he is SO PICKY.