Incredible Pets of Carmichael

We've been to this store multiple times for pet food, treats, or toys. We took our Rottie in for a self-wash, and he had the best experience. Support a local business!

Huge selection, employee Christian helped me right when I walked. Found my pup some great wet food for sensitive skin.

This is a small store that is well stocked. They have a clinic for pets periodically and this trip was for my three cats to get their three vaccines. It was worth it, cost was significantly less than going to the vet (close to a $400 savings). Incredible Pets also has the best customer service that I have experienced in years. Give 'em a try.

I’ve been coming to this pet store for years, but my last two visits were unacceptable. The cleanliness, professionalism, and basic customer care have completely deteriorated. On one visit, all three wash tubs were dirty and piled with wet towels while multiple employees stood around doing nothing. An employee only started cleaning once I began washing my dog, and he soaked the area with harsh chemicals, filling the space with fumes while we were standing right there. Today was even worse. I could barely get inside because a small child was struggling to hold a 100+ lb dog. They weren’t accepting card payments, there were no towels, and the one family in the wash area had taken all the aprons and most of the scrubbers. The tubs don’t latch, the gate was left open, kids were running around

The last few times I have been have been wonderful. Everyone was kind and helpful but today when I called to ask if they had fancy rats (pet rats), the employee immediately hung up on me. I'm not sure if they thought I was joking but I've been looking to get a friend for my pet rat since the other one passed away yesterday. I don't know how to feel right now.