Hitchcock Animal Hospital

Avoid this place at all costs! They are very rude, condescending, and only care about the money. We came today to this vet seeking care for our wounded dog. The tech was very rude and aggressive about my dog’s lack of vet visits since 2023. Mind you, I’ve only had this dog for less than a year. We acquired him from our neighbors. When I said something to the vet, I’m told …. I’m sorry it was perceived that way. That statement is not an apology. That’s a condescending response to say, that’s a you problem. Then - they plan to schedule surgery for tomorrow. But wait - they want to charge me to do bloodwork to make sure he’s a good candidate after it’s determined he’s stable and needs NEEDS stitches. He needs the stitches. Why would it ever matter if he’s a candidate or not? If that

Avoid this office!! I posted a review today over something that happened in this office while I took my injured dog. They called us today at 530 PM and said they’d only see him tomorrow for a general anesthesia if I removed my 1 star review. Then they responded and said I was verbally abusive. This is far from the truth. I told the doctor that the apology she tried to give was not N apology and was in fact rude and condescending. They now say I’m verbally abusive because of my experience. I do have most of the conversation recorded. You know, the one where you said you understood I was emotional but would only see him tomorrow if I removed my review.

We recently had to make the heartbreaking decision to say goodbye to our baby girl Jenny. It was sudden and very traumatic. But the entire staff at Hitchcock Animal Hospital made the experience a bit more bearable. They were so kind and accommodating and they treated our baby girl with all the respect and dignity she deserved. I don’t wish this situation on anyone, but if you find yourself facing this decision, I highly recommend Hitchcock.

We lost our fur baby today, and the hospital was very kind with the process. Dr. Poppy and the staff kept everything quiet, they fulfilled all my weird requests, and explained the process with kindness. I am grateful the staff is so caring. You know they truly love animals. My baby went knowing he was safe.

Brought my pup here to check on his breathing, and this spot was very helpful and knowledgeable in assisting with my pups needs. Friendly staff and doctors. This will be my pups care team from now on. Thanks!