Hergenrether Animal Hospital

What a wonderful office. Very all creatures great and small and that is a high compliment! The staff was amazing. So kind, I could tell they cared. Very professional interactions with all the techs. The doc was thorough and patient and explained everything so clearly. I can tell the people here love animals and enjoy their job. I really can’t say enough good things about this office and our visit. They were so wonderful, we are switching to this vet clinic!

Love this place. Dr.Underwood has taken care of three of my fur babies and even a couple of my families. One had heart failure and sadly passed but they always took such amazing care of him. I’ve had just your average visit up to an emergency visit at 1am and every time Dr.Underwood was more then understanding and always took the time for my dogs. Sabina at the front desk is hands down one of the best employees, she remembers all my dogs will always call to check on them if they had a rough visit. Devon as well, will always try to brighten the mood even what might feel like your worst day. I hear a lot of people say it’s pricy and upsell (I don’t know a vet that hasn’t tried to squeeze in a extra test or vaccine) but I truly don’t think that Dr.Underwood would suggest it if he didn’t thin

My Frenchie/ Boston terrier got pregnant and I wasn't sure what to do because 1. It was accidental 2. I heard these types of dogs struggle conceiving/ giving birth naturally. I made an appointment for my girl and she was checked and had an ultrasound done and it showed 2 puppies which vet said they may be big because there are only 2. Fast-forward to the day she went into labor around 10am I immediately called them for advice and they told me "just let her body do its thing" and I was like okay cool So, I let her labor. Around 1ish the first puppy came, got stuck, and died. I called them again to get more advice to see if I should bring her in they said the same thing so at this point I was concerned for my dog but, I did what they said and waited for the next puppy. After the first puppy

I love Dr. H, but talking to receptionist is unbearable. Too much upselling by force!!!! I.e. couldn't get allergy prescription refilled because my dog "needed another exam", it had been six months. When I questioned that, I was told it might not be allergies, it might be something else. Despite the symptoms were the same (licking paws). Then she gets snotty and mentions my dog need every vaccination that is possible to give to my dog. Keep in mind by law, rabies is the only mandatory vaccine. I went back to my old vet, full of compassion and always trying to save me money. Guess what!? My dog just needed a refill and was examined. Times are hard for people, this is unacceptable to be honest.

Extremely professional staff. We often walk into a new vet and find their staff to be unfriendly and people who seem to not like dogs…which is so very off putting. This was not our experience here. If it’s your first time, be aware the online coupon is for one pet only. We brought both of ours as it said first visit, but it is limited to one. Dr. Underwood was wonderful and took the time to explain where others had not. I feel very comfortable here with my special needs pup.