Heart & Soul Pet Clinic/West Bend Animal Hospital

West Bend, WI · Veterinarian

Rating
4.7/5
★★★★★ 4.7
Reviews
20
Rank in West Bend
#8
of 25 veterinary practices
City Percentile
33%
rating percentile
Address
Heart & Soul Pet Clinic/West Bend Animal Hospital, 1020 E Washington St, West Bend, WI 53095
Phone
(262) 334-4443
Website
www.westbendvet.com
Status
Open · Closes 2 PM

Heart & Soul Pet Clinic/West Bend Animal Hospital is a veterinary practice located in West Bend, WI. It is one of 25 veterinary practices listed in West Bend. Its 4.7-star rating matches the West Bend city average of 4.7 stars. It ranks #8 of 25 veterinary practices in West Bend. There are 10 photos associated with this location.

About Heart & Soul Pet Clinic/West Bend Animal Hospital

Full service veterinary clinic, grooming and boarding.

Hours

Saturday9 AM–2 PM
SundayClosed
Monday8 AM–7 PM
Tuesday8 AM–7 PM
Wednesday8 AM–7 PM
Thursday8 AM–6 PM
Friday8 AM–7 PM

Customer Reviews

★☆☆☆☆ 1.0 James Herget · Jan 2026

Horrible experience. I wouldn’t trust them with my dog again. My dog had not eaten or drank water for 2 days and they couldn’t have cared less. The staff was rude and completely dismissive of my concerns. I felt like just another number to them. The lack of empathy and professionalism was appalling. I tried to voice my concerns to the staff, asked to please have Dr. Amanda call us back, but no one bothered to follow up. Definitely will not be returning.

★★★★★ 5.0 Scott Mac Callum · Jan 2024

I moved to the state a year ago and when we needed to find a veterinarian Heart and Soul was highly recommended. I was so glad that a neighbor suggested them . They are so professional, kind, caring and such a friendly atmosphere. The doctors are so gentle and compassionate with both my pups and explain and take their time, I never feel rushed or just another number , I feel very welcomed in the facility, I have recommended Heart and Soul to many of the pet owners I have come in contact with when they ask who I use. I wouldn’t recommend any one else or even think of using another veterinarian. Kudos to the staff and Doctors !!

★★★★★ 5.0 Nancy Turner · Feb 2023

A very friendly and clean, homie facility. The staff is very caring and Dr Carriveau is top notch. They are awesome at providing top notch and current medical treatment at a reasonable rate. I have visited the clinic to resolve a lameness issue with my hunting dogs along with having an eye surgery done by Dr Carriveu as well. Cannot say enough great things about this clinic!!!!!!

★★★★★ 5.0 Colleen Harris · May 2025

First time there - Took our new kitten there and staff kindly welcomed him as we walked through the door and escorted us straight to our own room where he was free to explore. Both the vet tech and Dr. Amanda were caring, polite and patient with the kitty and handled with care. Will continue going there for my vet needs.

★★★★★ 5.0 Ali Dixon · Jan 2025

Got my pet in quickly for an emergency procedure, took great care of her and reassured me. Followed up after she came home to see how she was doing and then the stitches removal apt was quick and easy. Grateful for their timely help with my sweet girl

Accessibility & Amenities

✓ Identifies As Women Owned ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating ✓ Gender Neutral Restroom ✓ Restroom ✓ Appointment Required ✓ Appointments Recommended

Services

Veterinarian

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This listing is informational. Contact the business directly to verify credentials, services, and availability.