Heart and Soul Animal Urgent Care

The team here is very compassionate and patient. I had good experiences both times I had to bring in my cat. The vet explained things to me and was very kind and understanding about financial concerns. I really felt supported in making decisions for my animal that honored both my situation and my cats needs. Ultimately, I had to make the hard decision, and the team was really as kind and wonderful as I could have hoped for.

I recently brought my Chunky man to Heart and Soul for a second opinion after a tentative diagnosis I wasn’t sure about. From the very first phone call to the moment I picked him up, every staff member was empathetic, knowledgeable, and genuinely friendly—you can tell they truly enjoy what they do. Dr. Messer was incredibly thorough, taking the time to explain not just what was happening but also why, which I really appreciated. I left Heart and Soul feeling so much more reassured than I had after visiting the emergency vet just a few days earlier. Their pricing was very reasonable, and I never felt pressured into unnecessary tests or procedures. Most importantly, they treated me with respect and didn’t make me feel guilty if there was something I couldn’t afford. Overall, I’d give them

We had to put our family dog down on New Year’s Day, and they made an incredibly difficult experience into a comforting and compassionate one. Our family is so thankful for their kindness and care. 💕

Such a great experience after visiting a horrible emergency vet. We got in quick. We were told an amount to pay upfront for our initial appointment/assessment and we paid in advance. Got super empathetic and caring service when we arrived and they soothed my 16 year old daughter who has had her pug since she was 4 years old. They kept our dog for a couple of hours then called us promptly.They made a diagnosis, gave us medication and instructions and made our day!!! Thank you for caring about our pet !

I’ve had to take both of my dogs here. Both times the staff has been excellent and communication with the vets has been top notch. I brought in one dog for a suspected abscess which turned out to be a fairly mild ailment that could be treated with medication, thankfully. More recently, I brought in my other dog, Fawn, due to lethargy and pale gums. Heart and Soul very quickly ascertained that Fawn needed emergency care and referred her to DoveLewis. They called DoveLewis in advance and sent Fawn’s medical records over so she could start treatment right away. Heart and Soul’s quick action helped DoveLewis save Fawn’s life and I will always be grateful for that. Thank you Heart and Soul!