Fort Meade Family Pet Care Center

Do Not Recommend – See Attached Photos We boarded our pets 7/10–7/22/2025. This was our first and last time at this facility. Pre-Stay Issues: ~I emailed boarding packet before the scheduled stay, did not receive confirmation. ~I called weeks prior and was told the packet was received. ~Day before check-in I received a call and was told paperwork was missing and to bring a copy. ~At check-in, staff member, Lolita, was confused about one dog needing separation and daily medication, despite paperwork in hand saying to do so. Communication Failures: ~7/21: Called twice to confirm hours — no answer; we left a voicemail with two numbers. ~7/22 pickup: Lolita claimed she “couldn’t find” the paperwork to call me back, despite the voicemail containing phone numbers. Even though staff were prese

We boarded here 5 years ago and recently returned. Sadly, we lost our puppy before boarding here again, but I toured the current facilities and was reminded how amazing they are. Our Hunter lived 18 years and had been kenneled in at least a dozen locations, none of which compared to this one in terms of extra care options and set-up. Although there are plans for a spa and grooming and a rebuild of their cat facility, to be clear, this review is just dog kenneling. The dogs have indoor cages but all have their own doors for outdoor access (still enclosed in a fenced run and with overhead cover). Those doors are locked at night to keep the dogs secured inside the building. Outside, there are good-sized fields and even a dog park obstacle course. There are cameras strategically positioned a

Attempted to contact this facility ahead of time in preparation for my being at Ft Meade for a short period. Attempted calling various times, no answer, emailed the manager many times, no answer. I called a few days prior to my arrival, I then called once I was on base, finally I decided to drive to the facility around 430PM. I asked the gentleman at the counter if there was anything I needed to fill out in order to have my dog start daycare, and I was also interested in the routine at the facility. Was told to fill out some papers, that there was no routine for the dogs, it was pretty much whatever they could handle based on staffing and weather. I then asked for a tour. This is a very small facility and honestly seemed like a small dog pound. Smelled of urine, dogs were 2 to a kennel, an

Wonderful! The staff are very friendly and our dog Tula is always excited to go back for boarding. She comes home happy and clean. We’ve taken her to a few high-end boarding facilities, and this one is just as good, if not better (they don’t nickel and dime you - which is appreciated!).

This review is long over due!! This place was amazing! My family transferred here while I was in the Navy and we were still looking for permanent housing; we needed a reliable place for you pet. The pet center was accommodating and informative. It took us a month to find a place that accepted pets and they took exceptional care of our boxer!! He had a scar that occurred during transit and they administered his medication, fed him good food, gave him playtime and bathed him regularly upon our request. When we vacation, this is our go-to place! I’d refer them to anyone who has access to Ft Meade!!