Escalon Small Animal Clinic

Reasonably priced. Caring vet and assistants. Working on getting rid of my pups skin issues.

Went in on Monday after my dog had an episode of fainting while running. Dr. Hagen Sr did an EKG and “referred me” to a cardiology office in the Bay Area. They never sent the referral, and I have had to call daily to get this resolved. Today is Friday, and I have been unable to get through via phone because of the “high call volume”. I sat #6 in line on hold for over 45 minutes and never moved. I hung up and called back 30 mins later and was #11 in line. They simply just don’t answer the phone period. I will be making a trip in person today to get a physical copy of the referral paperwork. I will also be getting a second opinion. This vet took my money, gave me zero answers, and the office failed to continue care by providing the records to the new office. Will not be returning for any vet

Dr. Hagen Sr. & Jr. have both treated our dogs for some serious conditions. Not only was the diagnosis correct right away, the treatment was effective and successful. We love the staff & care our dogs get here. Only downside is it can be difficult to get an urgent care appointment. We usually call here first, but end up going to a different clinic for emergencies.

Affordable prices, communication could use improvement. Like others have said, be prepared to wait on hold for over an hour and never get your call answered. I was 1st in line and then they hung up on me. When I spoke to the receptionist later, she said they're a "high volume clinic" and can't get to all their calls. And that I should just leave a voicemail instead. Then why have a hold system at all? If you bring your cat for a dental cleaning, heads up they will inject your cat with antibiotics (Convenia) unless you ask them not to. I wasn't informed about this in advance, and it seems like their staff just assume nobody should have an issue with this. When I told them that they should inform people in advance, receptionist told me, "We did tell you that they would be receiving an antib

My 11 year old kitty was seriously slobbering one day. And her gums looked blistered. I took her to an urgent care. After going to this urgent care vet and getting basically lousy service, I went to these people for a second opinion. The 1st vet took a quick look, said it was kidney failure or dental. And then told me to get a loan, since I didn't have pet insurance, for the obscene price she quoted me. ONE tooth and tests $1500. Escalon Small Animal Clinic vet took a serious look at her. She wasn't in kidney failure. Her teeth were good except for some plaque which is normal for her age. She did get a antibiotic shot and gabapentin (which I protested but was told that was my only option) from 1st vet. The infection cleared up and her lethargy and disinterest in food was side effects o