Edinburg-McAllen Veterinary Clinic

We recently brought our Labrador Retriever in for preventative care and had an outstanding experience from start to finish. The clinic is easy to find with ample parking and beautifully maintained grounds. Inside, the spacious waiting area was spotless, and the receptionist greeted us with warmth, professionalism, and genuine attentiveness. Wait times were minimal, and every staff member—from the techs to the veterinarian—was impeccably groomed, highly communicative, and truly listened to our concerns. The doctor took time to explain everything clearly and answer all our questions. We especially appreciated the convenient pet food and supplement shop right in the waiting area. We arrived at 10 a.m. and were heading home by noon, feeling confident in the care our dog received. Highly recomm

Poor surgical experience for my pet. Left me instructions to remove the bandage where his IV had been placed but when I removed bandage we found the catheter/much more bandaging still in place. By then clinic was closed and would be for next few days. I had to call pet 911 who told me the catheter needed to be removed. Took my partner and I over 30 minutes to remove the tape they had applied over it in order to pull out catheter and ripped off all his hairs in the process. After the weekend I called the clinic to ask why it had been left in and the lady I spoke to just said it should not have been but did not apologize for the oversight, which would have gone a long way for us. After paying over 1k for his procedure, we would have hoped to not have to deal with the added stress of either r

Very professional and patient staff. My dog is a handful, and can test patience at time...but he's my bud, I love him. I thank the staff and doctors are well informed and took the necessary steps to get to the root causes of his issues and provide a solution.

This review is directed specifically at the front service attendant and front desk process, not the veterinary or technical staff. I have been coming to this veterinary service for many years, and this attendant is by far the only person I have ever encountered here who is consistently this cold and dismissive toward customers. Once my pet is taken to the back, the medical team and support staff are excellent, attentive, compassionate, and professional. Unfortunately, the first point of contact at the front desk consistently undermines what should otherwise be a positive experience. There is no visible signage explaining where to stand, how the line forms, or what the check in process is when you enter. Customers are expected to somehow know to stand behind a faded red tape line on the fl

I don't think I could ever express how grateful I am to Dr Dan and his staff. I took my 9 year old cat, Oliver, in as an emergency 3weeks ago and from the moment we walked in that door they were great. The Front desk, techs and Dr Dan were so kind, compassionate and patient, even with my million questions and calls. Today, after a week in the hospital and Dr doing everything he possibly could for my baby, we made the decision that it was time to give him rest. It was one of the hardest, most heart breaking things I've ever had to do in my life. Dr. Dan allowed us to spend time with him in the back before moving him to a room. He stayed with us through the whole process and explained every step. He didn't rush us to leave, he even let us tell a few stories about Oliver and his antic