Doggie's Day Out

The staff was very welcoming and helpful . Through all the barking and excitement I can see how happy the staff and dogs were to be there. Nothing smile and great communication. The staff introduced my girl Vixie to the other dogs with grace and respect. At pick up I got back nothing but good news how my girl Vixie was socializing with other dog and making best friends. I love it !! My girl Vixie got to be a dog in a safe environment. Soo excited to be part of a community with amazing well rounded people and dogs!!! Look at my girl Vixie smile !!!! I love it

Had some legitimate concerns regarding our first (and now last) visit. I tried to reach out for clarification because I am new to the grooming world so I thought maybe I needed some helpful advice related to expectations. I reached out to salon the same day and 4 days later have yet to get a return call. I’m confident if I called for an appointment I’d get immediate help. Anyway, I will say my dog looked better after the session than she did when I dropped her off but based on the full service package description I read I don’t feel we got the level of service to justify $120something dollars, with tip $140something. I will give credit where it is due and as I mentioned my dog did look better but there were some things that I would have loved to question & discuss. Due to the lack of respo

I’ve been bringing my dog here for a couple of years, and it’s unbelievable how far downhill this place has gone. At my last appointment, my dog was there for over seven hours with zero communication. When I called for an update, it was clear the staff had no idea who my dog even was—within a five-minute call, I was told three different things, including they hadn’t even begun grooming him yet, that he was ready for pickup, and even that they’d contacted my vet about an injury obtained. None of the above were even correct or pertained to my dog. Mistakes happen, but this level of disorganization was alarming. I decided to give them another chance, but somehow this time was even worse. My dog had an 8:30 a.m. appointment, and when I called at 3:45 p.m., I was told he was just starting to

I took my new 10 month old Sheepadoodle here and he had some matted hair on his stomach and ears area. I requested a bath and cut and added the de-Matt service for him. I put in the notes and told them in person I would like a Teddy Bear cut and if they need to shave the stomach and ears, I understood but that I will pay extra for the de-Matt service especially since this breed has an undercoat and shaving them is really bad for them. When I went to pick him up, they completely shaved him without talking to me first. His head was half shaved as you can see from the pictures and looked very choppy and unprofessional. I didn’t say anything at first as I was in shock, but I called right after I left and had time to process and eventually the owner called me later. She told me her groomer said

I am not happy with this place at all after my granddog went to get a haircut on 6-13-23. He is a golden doodle who has the same cut each time. They messed up his cut so bad especially on his leg as you see in the picture below. My son talked to the manager to try to make this right because it was their fault they gave him the cut of another golden doodle who was there at the same time we know that because they called my son prior to him picking him up when they realized the mistake they made. But the manager stated a service was performed and a service you have to pay for. I was able to finally speak with the owner who did make this right in the end and did return the money. You will see in the pictures below how bad the cut was verses how he should look.