Diabetic Alert Dogs of America

Excellent service!!!! From the first phone call to the delivery and follow up our family was treated like family. Our first dog match failed the training program and Shelby was open and honest about what happened and we were quickly matched with another dog. We were bummed at first because of the delay but so thankful for their honesty and transparency. After receiving the final delivery we now know why they have such strict guidelines on their training requirements. Our dog is absolutely amazing and we could have not asked for better service. We highly recommend Diabetic Alert Dogs of America. We are so happy we stuck with the process!! Thank you so much for such a truly life changing tool for our son’s diabetes.

Our experience with Diabetic Alert Dogs of America has been outstanding. The staff were consistently kind, friendly, and genuinely invested in helping us succeed. They were always willing to answer questions, and their communication throughout the process was clear and supportive. Future families should understand that the wait from joining the list to receiving your dog is not quick—but it shouldn’t be. The time allows trainers to teach new skills, evaluate progress, and ensure every dog meets all requirements. Knowing this made us appreciate the process even more. We especially valued the matching process. We were given full say, never pressured, and the team truly listened to what we hoped for. They matched us perfectly with Remington, who is even more amazing than we imagined. She is

The whole process and experience of working with Diabetic Alert Dogs of America has been positive. My dog has changed my life. Their team is supportive, professional, and informative. I have been nothing but pleased. My dog came to me well trained, and ready to go. We have been back for tune-up training after 6 months and the experience was just as positive. They truly love and care for their dogs, and it shows! I couldn't possibly say enough good things about DAD of America!

I would strongly caution anyone considering this organization for a service dog. My daughters DAD was not properly trained for public access work. Dexter is extremely reactive to his environment, easily startled, and shows clear fear in everyday situations that a service dog should be confident navigating. Instead of being calm and neutral in public, he becomes overwhelmed, which makes it unsafe and stressful to bring him into stores or other environments where a service dog is expected to perform reliably. At home, we also experienced significant issues. He displayed destructive behaviors, including chewing furniture, which is not something you expect from a fully trained service dog. These are basic training and temperament concerns that should have been addressed before placement. W

We haven't received our dog yet but I wanted to give a review as to what I've experienced so far working with DADA. 1. It does take time for communication. Many of the staff members are out training or delivering the dogs. 2. Patience is key. This is not a short process as it takes time to find a dog and then train the dog. We had hoped to get a dog sooner however they were very honest that the dog we wanted initially was not a good fit for our son. 3. The dog you choose matters. Let's be honest. Not every dog can be a working dog. The dogs that are listed on the application happen to be the best fit for alerting. 4. Price. This is an investment. Everyone talks about price. For a Diabetic Alert Dog DADA is on the lower end. No one is trying to take your money and run. They have been very h