Deluxe Doggy Cuts

If you want someone to berate you and insist your dog is matted over the phone for an animal they’ve never seen. This is your groomer. Let me elaborate. The return call I received was at 11:30 at night. When I was asked the weight and breed, I gave that information. When I was asked if the dog had ever been groomed before I said no. That was followed with I was a poor dog owner, he has to have large amount of matting on his back legs followed again by how poor of a dog owner I must be. These statements were made in a very loud poor chosen tone. Also still in the same loud condescending tone I was informed it would be over $200. Fine if that's what you charge but I would like to include that he was groomed later that week professionally for $50. And the staff were polite.

The service is convenient to have someone out to the house. The owner seems to want to push you toward a preset schedule if you want it or not. He comes across as rude with all of the comments. He canceled our appointment twice and then had the guts to charge extra for the cut, because our dogs hair was thick and had a little matting. I realize we are all coming out of the stay at home orders and accommodations need to be made, but that kind of goes both ways. Overall the convenience is not worth the trouble we are moving on.

We have a German Shepherd that our local groomer just couldn't handle. Not only did we worry about the risk of taking our dog off of our property and the risk of her running in fright but our shepherd does not enjoy leaving her domain. This man not only brought the service to our home but I can only compare his service to having a car detailed. He deep cleaned her ears, which she was always digging at, no more. He also groomed her to the point that she could be entered at the Westminster dog show. He arrived at 3:00pm and left at 5:30pm. I don't get that much attention to myself! This guy is good!

So happy we found this groomer! My dog has always been anxious with grooming and it's gotten worse as she has aged. After having 2 larger groomers not complete the job and a terrible at home cut out of necessity, we decided to try a mobile service. Deluxe Doggy Cuts was amazing!!! She looks great and is happy!! It was also so convenient and affordable!

Showed genuine concern for my dog. Best nail trim ever.