Critters Pet Grooming

I want to try to a new pet grooming and I took my 8 months old shia tuz up to this new place. They charged me extra for my dog bite them . In the past I took him to the pet smart grooming for a puppy trim and the groomer up there said that he was doing fine . But while he was up to this critters pet grooming and it took three grooming to take him out of the cage he bite one of them . My sandy is a sweet dog he will never bite people. I think that they did something to dog and don't want to tell me all because of the money . When I got there he was shake and scary. Im Advice to people to never take your dog there . I will not take sandy there again bad experience.

Answered the phone, politely answered my questions Set their own deadline of one hour, met their own deadline for an hour Nova definitely was not sweet to them, but they were super sweet to her So they communicate, do what they say theyre gonna do, and they love animals when animals dont love them. Easy 5

My dog was very upset after leaving He was terrified to go outside. Or doing anything he would normally do for 4 days. I believe he was abused at critters Hair cut was awful. I will never take him back there Beware

Critters is wonderful! I've taken my 12 year old toy poodle to many groomers over the years, but since I found Critters a few years ago I haven't taken him anywhere else! He used to be so nervous and shaken when I'd take him to other groomers, but he is always so happy and calm when I pick him up from Critters. The staff is always so kind and I trust them fully with my baby. I highly recommend!

If I could give a negative star I would. My poor dog had a awful experience. Is hair, what he has left is cut uneven. He has razor burn and a cut from the razor, from them removing some mats. They have ZERO customer service skill, of the two "women" I spoke with. Beware.