Country Brook Animal Hospital

⭐☆☆☆☆ – Absolutely unacceptable negligence and lack of compassion On November 3rd, 2025, our beloved dog Simona suffered a severe medical episode early in the morning. We rushed her to Country Brook Animal Hospital as soon as they opened. Dr. Kristy Yu attended her case. That morning, Dr. Yu performed X-rays and blood tests, but despite having the radiographs in her hands, she failed to recognize a massive tumor nearly 10 centimeters in size located between the liver and the spleen. She also missed the clear signs of internal bleeding and never checked Simona’s blood pressure, which later that afternoon was found to be dangerously low (50). Instead of recognizing the severity of the situation, Dr. Yu told us that all of Simona’s organs looked “perfectly fine,” suggested the problem migh

We decided to adopt a neighbourhood cat. Having previously done some research on potential vets to replace our former vet, we decided on Country Brook. We could not be happier with our Choice. Our new kitty, "Gandalf," went through a thorough exam, by both the Veterinarian, Dr. Dunn, and a tech, Tina, for over an hour. We feel this speaks to the thoroughness of the exam, and the explanations. All questions were answered in detail and a plan for any and all contingencies was made. This included prophylactic testing, dosing and external lab testing. The price for this long, comprehensive exam and the treatments involved? $277. Far less than we expected. We've had a simple exam cost near that much at our former vet's place. Our new favourite place.

The techs here are amazing. Everyone is so kind and thorough, and they try to make things as affordable as they can. I’ve used lots of different vets and CBAH is one of the best.

I don’t usually leave reviews, but this experience has been bothering me. Country Brook is no longer the walk-in emergency clinic it once was. Dr. Pipes has sold the practice, and it now operates like a standard vet office with scheduled appointments and multiple newer doctors. If you’re expecting continuity of care, that’s no longer the case. Front desk/appointments: The front desk staff were wonderful. Scheduling was easy, and everyone I interacted with was kind, patient, and welcoming. This is one of the reasons this isn’t a one-star review. The visit: Unfortunately, this is where things went wrong. While the vet was friendly, my concerns were dismissed and my dog was misdiagnosed. My dog suddenly began having severe mobility issues that worsened over several days; unable to walk or

My expirience was mostly positive except for the way I was spoken to by a doctor after explaining I was on a tight budget. I assume she became hostile because she thought I was not going to pay but I never said that. After the doctor left one of the nurses attended to me and was far more friendly. My kitten had worms and I required Pancur as the OTC medicines did not treat the specific type of infection she had. I understand its a buisness but I would not had gone to the vet without funds. I felt embarrassed and will not be returning to the clinic because of that negative interaction. That said the nurses were great and very attentive. I obviously paid for the medication but still felt uncomfortable by the way I was treated. The initial consultation was $65 wich is on the lower side for ne