Cope Creek Animal Hospital

Scheduled appointment a month in advance. Got a call the day before and had a misunderstanding and canceled. Call back in 5 minutes and it wasn't an issue, they hadn't booked anyone so they just put me back on the schedule. Arrived at 9:30am for our 10am appointment. I wait at the counter for about 15 minutes while they help some others. They get to us and ask for name. They can't seem to locate our appointment. After a couple of minutes, she tells me that she found it, and my appointment was at 9:15am and it's now 9:50am so we'll have to reschedule. I'm very confused and question it because I thought the appointment was at 10am. They didn't seem interested so I left. I don't think they are interested in new patients and even if they are, turning away someone that shows up 15 minutes late

I am so grateful to have my sister-in-law as my family's veterinarian. She is knowledgeable, compassionate, and always goes above and beyond to make sure my pets receive the best care possible. Her bedside manners with both of my animals, and other animal owners is outstanding. I have complete trust in her abilities, and have recommended her to all of my friends and family. Five stars is not enough to rate her level of excellence.

I’ve been taking my pets to Cope Creek for almost 4 years now and my experience every time is super great and I love them! Recently (yesterday) my senior dog who I’ve had for 15 years had 3 unexpected seizures within 24 hours. I called them when they opened Friday morning and they said the doctor was booked but they would see what they could do. They were able to let me drop him off for the doctor to examine him when she had time. He ended up being worse off and Dr. Aiken was extremely kind and patient with me. I made the decision to put him to sleep and she was so open and honest about everything. I’ve never had to make a decision like that before, but her and the other staff’s kindness was immeasurable. They let me spend several minutes with him before they came in so I could say goodby

The facility was pristine, had a cute little coffee bar, and the staff was AMAZING!!!!!! Patient, understanding, explained everything... But not overly where you feel stupid. One HUGE thing was our puppy was 1 day early for her second shots and instead of being like "it's just one day, should be ok." Instead they wanted to be safe and make sure our furrbaby didn't have any reactions, so go back next week for her shots and they did NOT use this to their advantage to overcharge us, like some businesses would do. Very impressed!!! Thanks CCAH!! SINCERELY, Jason, Lesel, and COVEY

Every single employee that spoke to me was so sweet. The vet seemed to genuinely care and they treated my sweet Aziza with so much love. When we left for her appointment she was so down and hadn’t been feeling well. She seemed so sad. From the moment they brought her out she had drastically improved. She got home and immediately began exploring and playing again. Thank you Cope Creek💗