Cool Cuts

I highly recommend cool cuts for your dog or cat !!! Cindy and her team are the best they care about your dog or your cat and they are very kind to them When they are grooming, Making them comfortable and do a wonderful job giving them the best haircut so they look great! nothing better than a happy dog or cat!!!!

Maybe better suited for small dogs, I brought a 50lbs golden doodle for a clean up (he did have some matting under the muzzle and on his neck) instead of dematting him( or at least giving him a streamlined cut). They chose to shave the fur on his head down, cut huge patches in other areas and send him home looking like a tiny head big body pup. His ears were not cleaned (one of the main reasons I take him for grooming) the fur on his paws chopped, even the fur at the tip of his tail chop for no reason at all and he hasn’t stopped itching since he was groomed yesterday. I’m not sure if he even got a thorough bath because he didn’t look as clean as he normally does after a groom. I honestly think they didn’t have the time or capacity for my dog and I wished I’d continued using petco. Also no

Today was my first visit to Cool Cuts and all very well. They did everything I asked and she looks great. I think she even had a god time. Will certainly return.

On Saturday March 4,2023 I brought my dog to Cool Cuts at 470 S Cypress Rd. When I picked up my dog, I really thought everything was fine and was happy until I went outside and noticed blood on my dress and then blood on my dog. I immediately brought her back in and instead of being apologized to, the groomer hardly acknowledged me. The owner tried to brush it off and acted like I was over reacting. She even said to me haven’t you ever cut her nails these things happen. The groomer attempted to remedy the wound but was unsuccessful and I asked if I should bring her to the vet. They actually laughed at me and said no. I wound up having to bring my dog to the vet as the bleeding didn’t stop. They didn’t cut a nail, I’m not even sure they touched her nails. (The vet actually pointed out tha

Beautiful and clean place, very professional, reasonable priced. I definitely will keep going here from now on. They are experienced with Yorkies, which Its hard to find. My yorkie is still a “baby” a bit fussy but they still were able to manage. She is beautiful and I am happy! Highly recommend!