CareVet by Interstate

Honestly I never leave negative reviews even when I have a negative experience anywhere!! Monday November 10th i had to make a devastating decision and help my baby Snoopy who's a dachshund cross the rainbow bridge. I was completely blindsided and in shock. I rushed in anywhere I could get him in at that moment. The reason I would like to leave no stars is because I understand charging me for the visit and then having to euthanize him. Which already cost almost $200. I've had a tough few years financially and I understand the vet isn't charity. I had to barrow the money for that. And of course they were wanting payment first. But when I realized you guys then wanted to charge me extra to be in the room and hold him while you did it will never make sense to me!!! I didnt have enough money

Words cannot express how grateful I am to this amazing vet clinic, Dr. Meurer and his team quite literally saved our boy Maxs life, had it not been for them our baby would have not made it. They were quick, kind and helpful, they have got themselves a new client for life! Thank you guys for everything, Max is doing so much better!

I made a new client appointment online for my dog Nora. The website required payment up front, which I paid because a friend told me the clinic would end up refunding it. That did not happen. On top of that, I was charged an additional emergency fee. When I asked why an emergency fee was added when the appointment slot was clearly available online, I was told not to worry because the $50 I already paid would go toward that fee. I am still confused by how a scheduled online appointment turns into an emergency visit with extra charges. The lack of transparency around pricing and fees was frustrating and left a really bad impression as a new client. I only went here because they work directly with Trupanion and are the only clinic in the area that does. I will figure something else out.

I was able to get my pup seen on an emergency basis. The doctor and staff were very attentive and did a great job in explaining my puppy’s diagnosis and answering any questions I had. I appreciated the follow up call the following day. I also appreciate the multiple ways of paying for services.

Interstate Animal Clinic is very easy to book, has polite and welcoming staff, and seem to genuinely care about my pets well being. I feel the cost was higher than my last veterinarian. But for the convenience of the location and ease of booking, I'll probably stick with them and watch for specials.